Dispatch Network Technician - L1 (Break Fix Support)

GiGa-Ops Global Solutions; Kolding; On-site; DKK 193,000 - 303,000; Part time

Job summary

GiGa-Ops Global Solutions seeks a part-time network administrator on-demand support to maintain and troubleshoot our client network infrastructure across on-site deployments. You will handle routine maintenance, monitoring, and rapid issue resolution to minimize downtime.

The ideal candidate has hands-on networking, routing and switching skills, familiarity with firewalls and VPNs, and certifications such as CCNA or Network+.

Qualifications

• Proven experience in a network administrator role.
• Hands-on networking, routing and switching.
• Knowledge of server infrastructure management.
• Experience with firewalls and VPNs.
• CCNA, Network+ or equivalent certification.
• BSc degree in CS or related field or equivalent.
• Associate degree in electronics; Bachelor’s preferred.

Responsibilities

• Visually inspect devices to assess equipment status.
• Reboot routers, servers, and storage devices.
• Test circuits remotely with loop-back techniques.
• Replace components or cables as needed.
• Rack/stack and installation support.
• Dispatch equipment for repair and cleaning.
• Label and record equipment serial numbers.
• Power cycle equipment and test loopbacks.
• Follow data erasure processes.

Skills

Networking

Routing & Switching

Server management

Firewalls

VPNs

Backup & recovery

Multitasking

Organization

Education

BSc in Computer Science or related field

Associate degree in electronics

Job description

Note: The job role is Part Time only (On Demand Support)

Job Responsibilities

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Removing Alternating Current (“AC”) or Direct Current (“DC”) power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replace modular equipment components
• Dispatching equipment for repairCleaning fibers
• Taking light levels
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggable (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed
• Labeling/inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft-booting a server
• Follow Data Eradication process

Provisioning

• Install cables or optics for new circuits
• Re-connect / disconnect / replace existing circuits
• Testing of cables and optics

Deployment

• Physical Cabling
• Cable Management
• Northbound Cabling (Fiber/Copper/Power)
• Rack/Stack/Jack
• Installation Support (PDU, Network Switches, etc.)
• E-Waste and other clean-up activities

Job Requirements

• Proven experience in a network administrator role
• Hands on experience in networking, routing and switching
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• CCNA, Network+ or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred

Skills: cabling,circuits,optics,racking,management,cables,storage,other,components,devices