Director, Product Line Lead - Interim

Pandora A/S; København; Hybrid; DKK 1,800,000 - 2,800,000; Full time

Job summary

Pandora A/S is seeking a Director, Product Line Lead for Interimwe's Omni Operations, based at our Copenhagen HQ. You will co-own the product line strategy, roadmap, and investments, translating fulfilment and delivery needs into scalable capabilities and technology.

As a senior leader, you will drive global transformation, partner with key functions, and lead a team of PMs, SMEs and Change Managers to deliver value across Pandora's worldwide operations.

Qualifications

• 8+ years in supply chain, operations, logistics, manufacturing, or related fields.
• 3+ years of senior leadership with people management.
• Strong expertise in distribution centres, warehousing, and order fulfilment operations.
• Deep understanding of fulfilment, delivery best practices and operational excellence.
• Experience driving large-scale transformation and capability development across global organisations.
• Experience in retail, fashion, FMCG, or similar customer-focused industries.
• Ability to operate in global, matrixed organisations across multiple markets.
• Strong business and technology acumen to connect strategy, operations and digital solutions.
• Strong financial, analytical, and decision-making capabilities.
• Excellent stakeholder management and ability to influence senior leaders.

Responsibilities

• Co-own the Omni Operations Line strategy, roadmap and investment priorities as a Product Line Leadership Team member.
• Represent the voice of the business and prioritize initiatives across strategic objectives and value.
• Govern evolution of global fulfilment and delivery capabilities, processes and ways of working.
• Act as senior business representative for fulfilment and delivery capabilities, ensuring governance and value realization.
• Lead and develop a high-performing team of Product Managers, SMEs, and Change Managers.

Skills

Supply chain

Operations

Leadership

Stakeholder management

Strategic thinking

Financial acumen

Transformation

Global experience

Job description

Do you want to shape the future of Pandora's global fulfilment and delivery capabilities? Are you passionate about driving large-scale business transformation, leading high-performing teams, and bridging business and technology to deliver tangible value? Then you could be the Director, Product Line Lead - Interimwe'relooking for!

As Director, Product Line Lead, you will provide business leadership for Pandora's Omni Operations Product Line, translating fulfilment and delivery strategy into scalable capabilities, processes, and technology investments that support our global growth ambitions.

As a key member of the Product Line Leadership Team, you will co‑own the product line strategy, roadmap, and investment priorities while ensuring alignment between businessobjectives, operational needs, and technology delivery. You will act as the senior businessleadfor fulfilment and delivery capabilities globally, partnering across functions to drive transformation, adoption, and continuous improvement.

Leading a team of7, you will play a critical role in delivering the capabilities and solutions that enable exceptional customer and business outcomes across Pandora's global operations.

Key responsibilities

• Co-ownthe Omni Operations Line strategy,roadmapand investment priorities as a member of the Product Line Leadership Team, ensuring alignment between businessobjectives, operationalneedsand technology delivery
• Represent the voice of the business within the Product Lineand drive holistic prioritization acrossinitiatives, balancing strategicobjectives, customer impact, operational value, technical dependencies,capacityand investment considerations
• Govern the evolution of global fulfilment and delivery capabilities,processesand ways of working, ensuring they support Pandora’s operating model, growthambitionsand customer objectives
• Act as the senior business representative for fulfilment and delivery capabilities, fostering strong stakeholder alignment across Global Omni Operations, D&Tand other functions, while ensuring effective governance,deliveryand value-realization across the product line
• Lead and develop a high‑performing team of Product Managers, Subject Matter Experts and Change Managers, building the capabilities, culture and organizational effectivenessrequiredto deliver long‑term outcomes.

What is needed to succeed

We imagine that you bring extensive experience withinsupplychain,logistics, fulfilment, or operations, combined with a strongtrack recordof leading transformation initiatives in complex, globalorganisations. Furthermore, we are looking for someone who has:

• 8+ years of experience within Supply Chain, Operations, Logistics, Manufacturing, or related fields.
• 3+ years of senior leadership experience with people management responsibility.
• Strongexpertisein distributioncentres, warehousing, and B2B/B2C order fulfilment operations.
• Deep understanding of fulfilment anddeliverybest practices and operational excellence.
• Experience driving large-scale business transformation, processoptimisation, and capability development.
• Experience working within retail, fashion, FMCG, or similarly complex customer‑focused industries.
• Experienceoperatingin global, matrixedorganisationsacross multiple markets and locations.
• Strong business and technology acumen, with the ability to connect strategy, operations, and digital solutions.
• Strong financial, analytical, and decision‑making capabilities.
• Excellent stakeholder management skills, with the ability to influence and align senior leaders across functions.

Personal competencies

• A strong people leader who inspires, develops, and empowers teams.
• Highly collaborative and skilled at navigating complex stakeholder environments.
• End‑to‑end minded, with a deep understanding of value chains and cross‑functional dependencies.
• Commercially minded and driven by delivering measurable business outcomes.
• A confident communicator who can effectively engage audiences at all levels.
• Resilient and comfortable operating in environments with competing priorities and viewpoints.
• Results‑oriented, pragmatic, and focused on execution.
• Adaptable and culturally aware, with the ability to build strong relationships globally.
• Known for your integrity, credibility, and commitment to doing what is right for the business.
• A humble team player who combines ambition with a collaborative mindset.

Your new team

You will join Pandora's Fulfilment & Delivery Transformationorganisation, working at the center of our Omni Operations transformation agenda. Together with stakeholders across Supply Chain, Digital & Technology, Merchandising, Finance, Data & Analytics, and regional teams, you will help shape the future of fulfilment and delivery capabilities that support Pandora's continued growth around the world.

This role offers a unique opportunity to influence strategic priorities, lead transformational initiatives, and deliver lasting business impact across a globalorganisation.

Additional

• Global Career Band: 3B
• Please note: This is a 12-month maternity cover with an ideal starting date 1st of November, 2026.

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational–and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.