Data & Retention Analyst (Student) – Excel & CX Impact

European LifeCare Group; Gladsaxe Kommune; Hybrid; DKK 165,312 - 247,968; Part time

Job summary

European LifeCare Group is seeking a student assistant to help maintain customer retention flows and keep data accurate across four markets. You will work with our Group Customer Experience & Lifecycle Manager, building automation and a data framework while doing hands-on data preparation and reporting.

You will learn how customer data translates into retention actions, CX improvements, and commercial insights, gaining practical experience with CRM, marketing automation, CLV analysis, and A/B

Qualifications

• Studying business, economics, marketing, or a data/analytics-oriented field.
• Strong in Excel or eager to learn it (XLOOKUP and pivot tables are daily tools).
• Precise, structured and self-driven: you double-check before you send and own recurring tasks.

Responsibilities

• Help set up and maintain retention emails in our marketing automation platform, clean and structure data in Excel, and test before sending.
• Maintain and update KPI sheets covering retention and customer experience across four markets.
• Prepare customer data for CLV and retention analysis, including cleaning and exporting from medical journal systems.

Skills

Excel

Data analysis

Marketing automation

CRM

A/B testing

Tools

Marketing automation platform

Job description

European LifeCare Group is seeking a student assistant to help maintain customer retention flows and keep data accurate across four markets. You will work with our Group Customer Experience & Lifecycle Manager, building automation and a data framework while doing hands-on data preparation and reporting.

You will learn how customer data translates into retention actions, CX improvements, and commercial insights, gaining practical experience with CRM, marketing automation, CLV analysis, and A/B