Danish Technical Customer Advisor - Work in the Miele Team in Sunny Greece

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Fredericia Kommune

On-site

DKK 125,000 - 192,000

Full time

14 days+
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Benefits offered by this job

Relocation package
Performance bonuses
Fully paid training

Job summary

Miele seeks a Danish-speaking professional to join its international support team in Greece. You will guide Dutch customers through smart home solutions, troubleshoot high-tech appliances, and provide premium service.

A fully paid training program ensures you become an appliance expert fast. Relocation is supported with a complete package, and the role offers a competitive local salary with bonuses and extra salary opportunities during Christmas, Easter, and summer.

Qualifications

  • Native or C1-level Danish required with good English (B2).
  • Reliable communicator with a friendly attitude.
  • Willingness to relocate to Greece for the role.

Responsibilities

  • Handle calls and emails in Danish to troubleshoot and assist with setup questions.
  • Help customers locate spare parts, find serial numbers, and coordinate service.
  • Develop dual skills in Customer Care and Technical Support.
  • Operate in an international team where English is the training language.

Skills

Danish fluency
English proficiency

Tools

PC skills

Job description

Are you a native Danish speaker looking for a thrilling new chapter? If you've been dreaming of escaping the gray skies for 300+ days of Mediterranean sunshine, gorgeous beaches, and a vibrant social scene, this is your perfect opportunity!

We are looking for enthusiastic, tech-minded young professionals to join our international team in Greece to represent Miele—the legendary, high-end German manufacturer famous worldwide for its premium domestic appliances. In this role, you will be the helpful voice guiding Dutch customers through smart living, troubleshooting high-tech appliances, and providing top-tier service.

No deep technical background? Don't sweat it! We provide a comprehensive, fully paid training program to transform you into an appliance expert. If you have a positive attitude, love helping people, and want an unforgettable relocation experience, we want you on board!

What You'll Do Every Day (Your Daily Vibe)
  • Be the Problem Solver: Handle incoming calls and emails from Danish-speaking customers to assist with everything from remote troubleshooting to setup questions (like how to connect a smart washing machine or program an advanced oven).
  • Provide Premium Support: Help customers locate the right spare parts, find serial numbers, or coordinate service appointments with local technicians when needed.
  • Level Up Your Skills: Master two dynamic lines of business—Customer Care and Technical Support—keeping your day-to-day work varied and exciting.
  • Connect Globally: Work in an expansive, high-energy international department where English is the main language used for training and team communications
Requirements
  • Language Skills: Native or C1-level Danish fluency, combined with a good command of English (B2) for your training and systems. (Bonus tip: Miele love meeting the team, so representatives will drop by during your training to welcome you!)
  • Tech Comfort: Good general PC skills and a basic, everyday curiosity about how things and gadgets work.
  • Mindset: An open, communicative, and friendly personality who handles busy moments (like high-energy Monday mornings) with a smile.
  • Ready to Roll: You are genuinely excited to relocate to Greece and jump into a fun, expat-friendly lifestyle
Benefits

We handle all the heavy lifting so you can smoothly transition into your new Greek adventure:

  • Complete Relocation Package: Paid flight tickets to Greece, airport pickup, and dedicated assistance to help you secure a great apartment
  • Attractive Local Salary: A competitive salary with performance-based bonuses, plus 2 extra salaries per year (a full extra salary at Christmas, half at Easter, and half for your summer holidays!)
  • Paid Professional Training: Fully paid training followed by a supportive 2-week \
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