Danish-Speaking Support Agent - Lisbon (Relocation)

Cross Border Talents; Aarhus; On-site; DKK 135,000 - 224,000; Full time

Benefits offered by this job

Relocation support

Job summary

Cross Border Talents is seeking a Danish-speaking Customer Service Representative for our Lisbon, Portugal team. The role involves assisting customers by phone, email or chat, answering questions, and resolving issues in an international environment.

Fluent Danish and a good level of English are required, with a customer-oriented mindset and comfort with digital tools. Relocation to Lisbon is possible for the right candidate, supporting an international career path.

Qualifications

• Fluent Danish (native level) to assist customers effectively.
• Good level of English for international communication.
• Strong communication and interpersonal skills.
• Customer-oriented mindset and ability to use digital tools.

Responsibilities

• Assist customers by phone, email or chat.
• Answer questions and provide appropriate solutions.
• Handle requests and resolve issues professionally.
• Ensure a high level of customer satisfaction.
• Follow established procedures and quality standards.
• Work in an international and multicultural environment.

Skills

Danish (fluent)

English (proficient)

Job description

Cross Border Talents is seeking a Danish-speaking Customer Service Representative for our Lisbon, Portugal team. The role involves assisting customers by phone, email or chat, answering questions, and resolving issues in an international environment.

Fluent Danish and a good level of English are required, with a customer-oriented mindset and comfort with digital tools. Relocation to Lisbon is possible for the right candidate, supporting an international career path.