Danish-Speaking Customer Support - Relocate to Lisbon

Cross Border Talents; Odense; On-site; DKK 164,000 - 224,000; Full time

Job summary

Cross Border Talents seeks a Danish-speaking Customer Service Representative to join our Lisbon team. You will assist customers by phone, email, or chat, answering questions and providing solutions while maintaining high satisfaction levels in an international setting.

Relocation to Lisbon is possible for eligible candidates; English proficiency and strong communication are essential to thrive in this role within a multicultural environment.

Qualifications

• Fluent or native-level Danish required.
• Good level of English.
• Strong communication and interpersonal skills.
• Customer-oriented mindset.
• Comfortable using computers and digital tools.

Responsibilities

• Assist customers by phone, email, or chat.
• Answer customer questions and provide appropriate solutions.
• Handle requests and resolve issues professionally.
• Ensure a high level of customer satisfaction.
• Follow established procedures and quality standards.
• Work in an international and multicultural environment.

Skills

Danish language

English

Communication skills

Customer-centric mindset

Tech-savvy

Customer service experience (nice to)

Job description

Cross Border Talents seeks a Danish-speaking Customer Service Representative to join our Lisbon team. You will assist customers by phone, email, or chat, answering questions and providing solutions while maintaining high satisfaction levels in an international setting.

Relocation to Lisbon is possible for eligible candidates; English proficiency and strong communication are essential to thrive in this role within a multicultural environment.