Danish-Speaking Customer Support — Lisbon Relocation

Cross Border Talents; København; On-site; DKK 135,000 - 209,000; Full time

Job summary

Cross Border Talents is seeking a Danish-speaking Customer Service Representative to join our Lisbon team. You will assist customers by phone, email, or chat and provide effective solutions in an international, multicultural setting.

The role emphasizes strong Danish and English communication, a customer-focused mindset, and comfort with digital tools. Relocation to Lisbon is supported for candidates outside Portugal, with no prior CS experience required.

Qualifications

• Fluent/native-level Danish is required.
• Good level of English.
• Strong communication and interpersonal skills.
• Customer-oriented mindset.
• Comfortable using computers and digital tools.
• Previous customer service experience is a plus, but not required.
• Motivation to relocate and work in Portugal.

Responsibilities

• Assist customers by phone, email, or chat.
• Answer customer questions and provide appropriate solutions.
• Handle requests and resolve issues professionally.
• Ensure a high level of customer satisfaction.
• Follow established procedures and quality standards.
• Work in an international and multicultural environment.

Skills

Danish (native)

English (good)

Communication skills

Customer focus

Relocation willing

Job description

Cross Border Talents is seeking a Danish-speaking Customer Service Representative to join our Lisbon team. You will assist customers by phone, email, or chat and provide effective solutions in an international, multicultural setting.

The role emphasizes strong Danish and English communication, a customer-focused mindset, and comfort with digital tools. Relocation to Lisbon is supported for candidates outside Portugal, with no prior CS experience required.