Danish-Speaking Customer Support – Lisbon Relocation

Cross Border Talents; Aalborg; On-site; DKK 164,000 - 239,000; Full time

Job summary

Cross Border Talents is seeking a Danish-speaking Customer Service Representative to join our Lisbon-based team. You will assist customers by phone, email, or chat, answer queries, and resolve issues to maintain high satisfaction in an international environment.

Fluency in Danish and good English are required, along with strong communication and interpersonal skills. Relocation to Lisbon is supported, and prior CS experience is a plus but not required.

Qualifications

• Fluent/native-level Danish
• Good level of English
• Strong communication and interpersonal skills
• Customer-oriented mindset
• Comfortable using computers and digital tools
• Previous customer service experience is a plus, but not required
• Motivation to relocate and work in Portugal

Responsibilities

• Assist customers by phone, email, or chat
• Answer customer questions and provide appropriate solutions
• Handle requests and resolve issues professionally
• Ensure a high level of customer satisfaction
• Follow established procedures and quality standards
• Work in an international and multicultural environment

Skills

Danish

English

Communication

Interpersonal skills

Customer-oriented

Relocation motivation

Job description

Cross Border Talents is seeking a Danish-speaking Customer Service Representative to join our Lisbon-based team. You will assist customers by phone, email, or chat, answer queries, and resolve issues to maintain high satisfaction in an international environment.

Fluency in Danish and good English are required, along with strong communication and interpersonal skills. Relocation to Lisbon is supported, and prior CS experience is a plus but not required.