Danish Speaking Reservations Agent For Booking.com - Work Remote In Greece

Mercier Consultancy MD; Denmark; On-site; DKK 117,000 - 183,000; Full time

Benefits offered by this job

Relocation package

13th & 14th salary bonus

Monthly performance bonus

Booking.com training

Private health insurance

Career development opportunities

Job summary

Mercier Consultancy Group is seeking a Danish-speaking Reservations Agent for Booking.com in Greece. You will deliver exceptional customer service across phone, email, and chat, handling reservations, modifications, and inquiries while maintaining brand standards in a cosmopolitan travel environment.

The role requires Danish fluency and strong English, with a relocation package and ongoing training to master Booking.com platforms. International collaboration opportunities abound.

Qualifications

• Native or fluent Danish required (spoken and written).
• Proficient English for international communication.
• Experience in travel, hospitality, or customer service is advantageous.

Responsibilities

• Provide high-quality support for travel reservations via phone, email, and chat.
• Assist travelers with modifications, cancellations, and inquiries about Booking.com accommodations.
• Identify and resolve travel-related issues to ensure customer satisfaction.
• Maintain up-to-date knowledge of travel products and Booking.com services.
• Collaborate with international teams to uphold service standards.
• Handle sensitive information and payments with discretion.

Skills

Danish (native/fluent)

English (proficient)

Customer service

Digital literacy

Tools

CRM software

Job description

Danish Speaking Reservations Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO services, we pride ourselves on facilitating career-defining opportunities for professionals seeking international growth.

Job Overview

We are currently sourcing exceptional candidates for the Danish Speaking Reservations Agent For Booking.com position in Greece. This role offers an immersive experience in the travel industry, allowing you to provide world-class customer service while enjoying the Mediterranean lifestyle in one of the most sought-after locations for international jobs in Greece.

Key Responsibilities

• Provide high-quality support to customers regarding their travel reservations via phone, email, and chat
• Assist travelers with modifications, cancellations, and inquiries regarding their Booking.com accommodations
• Ensure an exceptional customer experience by proactively identifying and resolving travel-related issues
• Maintain comprehensive product knowledge within the global travel and hospitality industry
• Collaborate with international teams to uphold service standards and efficiency for our travel partners
• Handle sensitive information and payment-related queries with absolute discretion and professionalism
• Act as an ambassador for the brand, ensuring that every interaction reflects the premium nature of the travel sector

Requirements

• Native or fluent Danish (spoken and written) is mandatory
• Proficiency in English to ensure smooth communication within our international work environment
• Valid EU passport or a valid Greek work permit
• Previous experience in the travel industry, hospitality, or customer service is considered a significant advantage
• Strong digital literacy and the ability to navigate multiple software platforms simultaneously
• Passion for travel and a genuine desire to assist others in creating memorable experiences

Benefits

What We Offer

• Competitive Monthly Salary that reflects the value of your language skills
• Two extra salaries per year (13th and 14th salary bonus)
• Fully Paid Relocation Package (flight to Greece, airport transfer, and initial hotel accommodation)
• Monthly Performance Bonus linked to your success in this travel-centric role
• Fully Paid Professional Training to master the Booking.com platform
• Comprehensive Private Health Insurance
• Career development opportunities within the thriving market of Danish-speaking jobs

Life in Greece

Choosing to work in Greece offers a unique blend of ancient history, vibrant modern culture, and an enviable climate. Working in Greece allows you to enjoy world-famous beaches, an incredible culinary scene, and a relaxed lifestyle that has made Greece one of the most popular destinations for professionals seeking a change of scenery. From the bustling streets of Athens to the tranquil coastlines, Greece provides a welcoming environment for expatriates.

When you accept this Danish Speaking Reservations Agent For Booking.com position in Greece, you are choosing more than just a job; you are embracing a life-changing experience. The exceptional quality of life, affordable cost of living, and the warm hospitality found throughout Greece ensure that your relocation will be both smooth and enjoyable. Join our community of international professionals and discover why so many choose to advance their careers while living in beautiful Greece.