Danish Speaking Customer Experts for a Tech Leader - Work Remote In Greece

Mercier Consultancy MD; Denmark; Presencial; DKK 150.000 - 217.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

13th and 14th salaries

Fully paid relocation package

Fully paid training

Health insurance and social security

Monthly performance bonus

Career development programs and a+nbsp

Descripción de la vacante

Mercier Consultancy Group is seeking Danish-speaking Customer Experts to support a leading tech company in Greece. You will deliver world-class assistance to subscribers, troubleshoot connectivity issues, and resolve billing questions while representing a top global telecom brand.

This role offers relocation support, paid training, a competitive salary, health insurance, and a dynamic international team. Fluency in Danish and strong communication skills are essential for success.

Formación

• Native or fluent Danish is mandatory for this role.
• EU passport or valid work permit allowing employment in Greece.
• Experience in telecommunications or technical customer support is advantageous.
• Passion for technology and Danish-speaking roles in tech.

Responsabilidades

• Deliver exceptional customer service for telecommunications products and services.
• Troubleshoot connectivity issues and provide clear solutions.
• Resolve complex billing and subscription questions with accuracy.
• Act as a brand ambassador for a leading telecommunications company.
• Document all interactions in the CRM to maintain service history.
• Collaborate with cross-functional teams on software and network updates.
• Maintain understanding of telecommunications regulations and company protocols.

Conocimientos

Danish language

Customer support

Communication skills

Problem solving

Tech-savvy

Descripción del empleo

Danish Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating life-changing career moves for professionals seeking high-impact roles within the global telecommunications sector.

Job Overview

We are currently sourcing for the Danish Speaking Customer Experts for a Tech Leader position in Greece, offering a unique opportunity to join a cutting-edge telecommunications firm. This role is perfect for ambitious individuals looking for exciting jobs in Greece, providing world-class support to subscribers while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Deliver exceptional customer service support to users of modern telecommunications products and services
• Troubleshoot technical connectivity issues and provide clear, effective solutions for network or device-related inquiries
• Maintain high levels of customer satisfaction by resolving complex billing and subscription questions with precision
• Act as a brand ambassador for our client, representing one of the biggest names in the global telecommunications industry
• Document all customer interactions in the database to ensure accurate service history and product development feedback
• Collaborate with cross-functional technical teams to stay updated on the latest software, hardware, and mobile network advancements
• Maintain a deep understanding of telecommunications regulations and company-specific service protocols

Requirements

• Native or fluent Danish (spoken and written) is mandatory for this role
• Valid EU passport or a valid work permit allowing employment in Greece
• Previous experience in telecommunications or technical customer support is highly advantageous
• A passion for technology and a desire to excel in Danish-speaking jobs within the tech sector
• Strong communication skills and a professional, patient, and empathetic demeanor when dealing with clients
• Comfortable working in a fast-paced environment and ability to adapt to new digital telecommunications tools

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Fully Paid Training on Telecommunications systems
• Health Insurance and local social security benefits
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival)
• Monthly Performance Bonus for high-achieving Customer Experts
• And Much More, including career development programs and a supportive international team

Life in Greece

Living in Greece offers an unparalleled quality of life, blending thousands of years of rich history with a modern, vibrant social culture. When you secure one of our Danish-speaking jobs, you are not just taking a career step; you are choosing to wake up to the glorious Mediterranean sun, crystal-clear beaches, and the world-renowned Greek hospitality that makes Greece a top destination for expatriates.

Beyond the professional growth, Greece provides an affordable and exciting lifestyle with incredible gastronomy, bustling nightlife, and a welcoming international community. Our comprehensive relocation support ensures that your move to Greece is seamless, allowing you to settle in quickly and enjoy everything this beautiful country has to offer while working as a Customer Expert for a Tech Leader.