Danish Reservations Pro for Booking.com (Relocation)

Mercier Consultancy MD

Denmark

On-site

DKK 117,000 - 183,000

Full time

6 days ago

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Benefits offered by this job

Relocation package

13th & 14th salary bonus

Monthly performance bonus

Booking.com training

Private health insurance

Career development opportunities

Job summary

Mercier Consultancy Group is seeking a Danish-speaking Reservations Agent for Booking.com in Greece. You will deliver exceptional customer service across phone, email, and chat, handling reservations, modifications, and inquiries while maintaining brand standards in a cosmopolitan travel environment.

The role requires Danish fluency and strong English, with a relocation package and ongoing training to master Booking.com platforms. International collaboration opportunities abound.

Qualifications

Native or fluent Danish required (spoken and written).
Proficient English for international communication.
Experience in travel, hospitality, or customer service is advantageous.

Responsibilities

Provide high-quality support for travel reservations via phone, email, and chat.
Assist travelers with modifications, cancellations, and inquiries about Booking.com accommodations.
Identify and resolve travel-related issues to ensure customer satisfaction.
Maintain up-to-date knowledge of travel products and Booking.com services.
Collaborate with international teams to uphold service standards.
Handle sensitive information and payments with discretion.

Skills

Danish (native/fluent)

English (proficient)

Customer service

Digital literacy

Tools

CRM software

Job description

The role requires Danish fluency and strong English, with a relocation package and ongoing training to master Booking.com platforms. International collaboration opportunities abound.

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