Danish Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Mercier Consultancy Group; Denmark; On-site; DKK 167,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Performance bonus

Team events & growth

Job summary

Mercier Consultancy Group in Sofia seeks a Danish-speaking Digital Trust and Safety Analyst to monitor and review user content for safety and integrity across social platforms. You will identify risks, support Danish-speaking users, and collaborate with international teams to refine processes.

Native or fluent Danish is mandatory, along with an EU passport for relocation. On-site in Sofia, Bulgaria, prior moderation or customer service experience is a plus.

Qualifications

• Native or fluent Danish is mandatory.
• Valid EU passport required for relocation.
• On-site work in Sofia, Bulgaria.
• Experience in moderation or customer service is a plus.
• Excellent analytical skills and the ability to work under pressure.

Responsibilities

• Monitor and review user-generated content to ensure compliance with social media safety standards.
• Identify, analyze, and mitigate potential risks and policy violations on the platform.
• Maintain a high level of accuracy while handling sensitive content within the social media ecosystem.
• Provide high-quality linguistic support in Danish to address specific user concerns and safety reports.
• Collaborate with international teams to refine internal processes regarding digital trust and safety.
• Stay updated on evolving trends and safety guidelines within the social media industry to ensure optimal protection.
• Execute complex moderation tasks with cultural nuance to enhance user experience.

Skills

Danish language

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and global market leaders. We specialize in sourcing top-tier professionals for the most dynamic industries, cementing our reputation as a leader in premium recruitment and BPO solutions across Europe.

Job Overview

We are currently looking for a motivated professional to join our team in Sofia for a Danish Speaking Digital Trust and Safety Analyst position in Bulgaria. This role is a unique opportunity to shape the safety of the digital landscape within the social media industry while enjoying a vibrant expatriate lifestyle in one of Europe’s most exciting emerging hubs.

Key Responsibilities

• Monitor and review user-generated content to ensure compliance with social media safety standards.

• Identify, analyze, and mitigate potential risks and policy violations on the platform.

• Maintain a high level of accuracy while handling sensitive content within the social media ecosystem.

• Provide high-quality linguistic support in Danish to address specific user concerns and safety reports.

• Collaborate with international teams to refine internal processes regarding digital trust and safety.

• Stay updated on evolving trends and safety guidelines within the social media industry to ensure optimal protection.

• Execute complex moderation tasks with cultural nuance to enhance user experience.

  • Native or fluent Danish (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory) to facilitate your move for these Danish-speaking jobs.
  • Strong passion for social media trends and commitment to digital integrity.
  • Ability to work in an on-site office environment in Sofia, Bulgaria.
  • Excellent analytical skills and the ability to make objective decisions under pressure.
  • Previous experience in moderation or customer service is considered an asset for this Danish Speaking Digital Trust and Safety Analyst position in Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you excel in your role.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your start in Bulgaria seamless.
• Monthly Performance Bonus as part of our rewards program.
• And Much More, including team events and professional growth opportunities.
  Life in Bulgaria

Living in Bulgaria offers a fantastic blend of historical charm and modern urban convenience. As one of the most sought-after locations for international talent, Bulgaria provides a Mediterranean-influenced climate and a vibrant social scene. Jobs in Bulgaria are becoming increasingly popular due to the excellent quality of life and affordable living costs that the capital city, Sofia, provides.

Whether you enjoy exploring historic cathedrals, hiking the nearby Vitosha Mountain, or indulging in local culinary delights, Bulgaria has something for everyone. Our relocation package ensures you settle into Bulgaria with ease, allowing you to focus on building your career in a supportive and culturally rich environment.