Danish Speaking Customer Experts for Miele - Work Remote In Greece

Mercier Consultancy MD; Denmark; Remote; DKK 194,000 - 284,000; Full time

Benefits offered by this job

Competitive monthly salary

13th and 14th salaries

Fully paid training

Health insurance

Fully paid relocation package

Monthly performance bonus

Career development opportunities

Job summary

Mercier Consultancy Group is recruiting for a Danish Speaking Customer Expert to join Miele's premium support team. The role is remote from Greece, enabling you to assist Danish-speaking customers across high-end home appliances via phone, email and chat, while upholding luxury service standards.

You will handle product inquiries, registrations and warranty questions, maintain accurate CRM records, and collaborate with international teams to resolve complex issues.

Qualifications

• Fluent Danish, written and spoken.
• Strong communication and interpersonal skills.
• Interest in consumer electronics and home appliances.
• Ability to operate in a stable remote setup.
• Willingness to relocate to Greece for the role.

Responsibilities

• Provide high-level customer support for Miele's premium products via phone, email, and chat.
• Troubleshoot inquiries related to home appliances while maintaining luxury service standards.
• Assist customers with product registrations and warranty questions.
• Maintain and update customer profiles in CRM systems for accurate documentation.
• Collaborate with international teams to resolve complex issues efficiently.
• Contribute to continuous improvement of support protocols.

Skills

Danish language

Customer support

Remote work

Communication

Tools

CRM systems

Job description

Danish Speaking Customer Experts for Miele

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international brands. We specialize in facilitating seamless career transitions, ensuring that every professional partnership we cultivate thrives on excellence and mutual growth.

Job Overview

We are currently seeking dedicated professionals for the Danish Speaking Customer Experts for Miele position in Greece, representing the gold standard in the premium consumer electronics industry. This role is an exceptional opportunity to combine your language skills with a career in one of Europe’s most desirable locations, all while working remotely from the comfort of your home in Greece.

Key Responsibilities

• Provide high-level technical support for Miele's premium range of consumer electronics via phone, email, and chat
• Troubleshoot household appliance inquiries with precision, maintaining the luxury service standards of the Miele brand
• Assist customers with product registration, warranty questions, and post-purchase guidance for high-end home equipment
• Manage and update customer profiles within our specialized CRM systems to ensure accurate documentation
• Act as a brand ambassador for Miele, ensuring every interaction reflects the quality associated with the consumer electronics leader
• Collaborate with international teams to resolve complex customer issues efficiently and professionally
• Contribute to the continuous improvement of support protocols within the consumer electronics sector

Requirements

• Native or fluent Danish (spoken and written)
• Valid EU passport (mandatory) for all applicants interested in these jobs in Greece
• Strong communication and interpersonal skills, essential for high-quality customer service
• A keen interest or background in consumer electronics and home appliance technology
• Proficiency in basic computer systems and a stable, high-speed remote working environment
• Ability to relocate to Greece to begin this exciting professional journey

Benefits

What We Offer

• Competitive Monthly Salary package
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Fully Paid Training to ensure your success in the consumer electronics field
• Health Insurance provided as part of your comprehensive benefits package
• Fully Paid Relocation Package (flight, transfer, hotel) to help you settle into your new home in Greece
• Monthly Performance Bonus linked to service excellence
• Access to world-class career development and growth opportunities

Life in Greece

Choosing to work in Greece offers a perfect blend of professional ambition and an incomparable Mediterranean lifestyle. With its world-famous historical sites, stunning Aegean beaches, and pleasant year-round climate, Greece provides a backdrop for a balanced life that is difficult to find elsewhere. Many professionals searching for Danish-speaking jobs in Greece find that the local culture is welcoming, vibrant, and incredibly enriching.

Your relocation to Greece will be fully supported by Mercier Consultancy Group, allowing you to enjoy the legendary local gastronomy and a high quality of life without the stress of logistics. Whether you are looking for modern city living or a coastal retreat, the unique charm of Greece ensures that your time spent here will be both rewarding and memorable. Embrace this chance to build a career in Greece while enjoying all that this beautiful country has to offer.