Customs Operations Manager Denmark

A.P. Moller - Maersk; Aarhus; On-site; DKK 900,000 - 1,300,000; Full time

Job summary

Maersk Customs Services in Denmark seeks a Customs Operations Manager to lead regional teams, drive performance, and strengthen relationships with authorities and customers. You will oversee offices in Aarhus and Hirtshals, implement process improvements, and develop a high-performing Denmark Operations unit.

The role requires extensive leadership, strong knowledge of logistics and customs processes, and fluency in Danish and English to engage with diverse stakeholders.

Qualifications

• Extensive leadership experience with personnel responsibility.
• Strong knowledge of logistics, transport and customs-clearance industries.
• Familiarity with regulations and decision support for staff.
• Ability to lead change and motivate employees.
• Structured, results-oriented and solution-focused.
• Strong customer and business development skills.
• Fluent Danish and English communication.

Responsibilities

• Lead the customs teams in Denmark and set regional targets.
• Monitor results and take corrective actions.
• Manage department and office managers in Aarhus and Hirtshals.
• Build strong relationships with government authorities and corporate customers.
• Streamline processes and ensure staff have required skills.
• Develop Denmark Operations and deliver high quality with efficient resources.
• Drive customer-focused, value-creating operations.

Skills

Leadership experience

Logistics & customs

Regulations knowledge

Change management

Employee motivation

Structured & results-oriented

Customer development

Bilingual Danish/English

Job description

Think Global, Work Local with Maersk Customs Service!

Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods.

Are you ready to be part of an organization on an industry-defining transformation journey that will change the world?

To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment.

Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services.

Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.

Are you ready to play your part in this?

Maersk Customs Services is looking for a Customs Operations Manager Denmark who is passionate about developing the business.

Are you a natural leader who inspires the people around you?

Maersk Customs Services is looking for a driven and inspiring Operations Manager who will ensure the operational running and management of the offices belonging to the Danish region.

As Customs Operations Manager Denmark, you will have strategic and organizational responsibility for the business area within your region and will be part of the Nordic Customs Leadership Team (CLT), as well as working closely with the other business areas within the group.

You will lead the customs teams in Denmark, establish targets, be responsible for monitoring and analyzing results, and take appropriate measures to strengthen operations. You will have personnel responsibility for department managers and office managers in the Aarhus and Hirtshals, as well as creating and maintaining good relationships with Maersk’s contacts within government authorities and corporate customers.

You will continuously work to streamline and improve processes, ensure that employees have the right skills, and make sure that your staff implement changes and improvements. Your goal will be to develop Denmark Operations and ensure that Maersk delivers high quality while using resources efficiently.

We are looking for someone who is driven and results-oriented and who wants a varied and challenging position. You are a natural and communicative leader who is interested in developing our business and engaging our employees. A strong customer focus is essential, with a genuine commitment to understanding customer needs, strengthening existing relationships and identifying opportunities for business development and growth. You will play an important role in ensuring that our operations are not only efficient and high-quality, but also consistently create value for our customers.

You are:

• A person who enjoys challenges and varied tasks
• A natural relationship-builder and team-builder who can create a positive and attractive working environment
• Someone who can create involvement and give employees freedom with responsibility
• Self-motivated and ambitious
• Someone who always prioritises customer service
• Open to questions, with the ability to reflect on problems using a solution-oriented mindset
• A strong communicator with the ability to listen, speak, observe and be receptive to others’ communication
• Analytical and capable of critical thinkingCustomer-focused and commercially minded, with an ability to identify opportunities to develop and strengthen customer relationships

Qualifications:

• Extensive leadership experience, including personnel responsibility
• A good understanding of the logistics, transport and customs-clearance industries
• Good knowledge of regulations and the ability to support employees in making the right decisions
• The ability to lead and implement change
• The ability to motivate and engage employees
• Structured and results-oriented
• Efficient and solution-oriented
• Strong customer and business-development skills, with a proven ability to build trusted customer relationships and identify opportunities for growth
• Good verbal and written communication skills in both Danish and English

We look forward to your application!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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