Customer-Facing Cashier — Flexible Hours & Cash Handling

Ria Financial Services DENMARK, ApS - DK6000; København; On-site; DKK 420,000 - 540,000; Full time

Job summary

Ria Money Transfer Denmark is seeking friendly retail associates to provide trustworthy, easy and pleasant experiences for customers in Copenhagen. You will be the face of our brand, handling money transfers, currency exchange and customer inquiries.

You should enjoy working in a customer-facing role, be comfortable with cash handling in a fast-paced environment, and communicate effectively while embracing diversity.

Qualifications

• You enjoy working in a customer facing role.
• You are driven by providing excellent customer services.
• You are confident in handling our customer’s money in a fast-paced environment.
• You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns.
• You are friendly, collaborative and have a positive attitude.

Responsibilities

• Interact with customers face to face to receive and process Ria’s products such as money transfers, money orders, selling and buying foreign currency.
• Accurately verify or enter the customer’s information on our systems.
• Courteously assist customers with inquiries about services, cancellations or other Ria locations.
• Recognize problems or complaints during queries and propose solutions or escalate to management.
• Keep up to date with Ria’s products, services and policies.
• Balance cash register and prepare cash for bank deposit.
• Prepare daily transactions record.
• Perform other duties as assigned by colleagues and superiors.

Skills

Customer service

Cash handling

Communication

Retail

MS Word

Tools

MS Word

MS Excel

Job description

Ria Money Transfer Denmark is seeking friendly retail associates to provide trustworthy, easy and pleasant experiences for customers in Copenhagen. You will be the face of our brand, handling money transfers, currency exchange and customer inquiries.

You should enjoy working in a customer-facing role, be comfortable with cash handling in a fast-paced environment, and communicate effectively while embracing diversity.