Computer Support Specialist

SmartAgro; København; On-site; DKK 115,000 - 138,000; Full time

Job summary

SmartAgro in Copenhagen is seeking a skilled Computer Support Specialist to provide technical assistance to clients, troubleshoot hardware and software, and maintain systems. The role includes installing new hardware/software, training clients, and keeping detailed records.

This contract position may require travel to client sites and occasional after-hours work, with visa sponsorship available. Candidates should have a Bachelor's degree in Computer Science or related field, strong knowledge of

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Proven work experience as a Computer Support Specialist or similar role.
• Strong knowledge of computer systems, networks and peripherals.
• Excellent problem-solving skills and ability to explain technical information to non-technical users.
• Detail-oriented with strong organizational skills.
• Ability to work independently or in a team.

Responsibilities

• Provide technical support to clients via phone, email or in person.
• Troubleshoot hardware and software issues and escalate complex problems to senior staff.
• Install, maintain and update computer systems and peripherals.
• Train clients on new hardware and software as needed.
• Maintain accurate records of all support activities.
• Collaborate with cross-functional teams to meet client needs.
• Stay up-to-date with new technology trends and advancements.

Skills

Problem-solving

Communication skills

Teamwork

Independent work

Detail-oriented

Education

Bachelor's degree in Computer Science or related field

Job description

Computer Support Specialists vacancy in Copenhagen Denmark

We are hiring a skilled Computer Support Specialist to join our team in Copenhagen. In this role, you will provide technical assistance to our clients and help troubleshoot and resolve any hardware or software issues. You will be responsible for maintaining and updating systems, installing new hardware and software, and providing training to clients as needed. The ideal candidate will have excellent problem-solving skills, strong knowledge of computer systems and networks, and the ability to communicate technical information in a clear and concise manner. This is a contract position with visa sponsorship available. Preference will be given to male candidates.

Responsibilities

• Provide technical support to clients via phone, email, or in person
• Troubleshoot hardware and software issues and elevate complex problems to senior support staff
• Install, maintain, and update computer systems and peripherals
• Train clients on new hardware and software as needed
• Maintain accurate records of all support activities
• Collaborate with cross-functional teams to ensure client needs are met
• Stay up-to-date with new technology trends and advancements

Requirements

• Bachelor's degree in Computer Science or related field preferred
• Proven work experience as a Computer Support Specialist or similar role
• Strong knowledge of computer systems, networks, and peripherals
• Experience with troubleshooting hardware and software issues
• Excellent problem-solving skills with the ability to think creatively under pressure
• Ability to communicate technical information in simple terms for non-technical individuals
• Detail-oriented with strong organizational skills
• Ability to work independently as well as collaboratively in a team environment

Working Conditions

This is a contract position based in Copenhagen with the possibility of visa sponsorship. The working hours may vary depending on client needs, including occasional evenings or weekends. As a Computer Support Specialist, you may be required to travel to client locations for on-site support.

Salary

We offer a competitive salary of 1700$ per month for this position.