Entry-Level Computer Support Specialist

OceanWave Maritime; Vejle; Vor Ort; DKK 75.000 - 89.000; Vollzeit

Benefits dieser Stelle

Accommodation provided

Visa sponsorship

Zusammenfassung

OceanWave Maritime in Vejle, Denmark, is seeking an Entry-Level Computer Support Specialist to provide technical assistance for hardware, software, and networking issues. You will help ensure systems run efficiently, troubleshoot problems, and assist clients both remotely and on-site.

The role requires clear communication, strong problem-solving, and the ability to work under pressure. A bachelor's degree in computer science or related field is preferred, and visa sponsorship may be available

Qualifikationen

• Bachelor's degree in Computer Science or related field preferred.
• Strong knowledge of computer hardware, software, networking, and operating systems.
• Excellent problem-solving skills.
• Ability to communicate technical information effectively to non-technical individuals.
• Prior customer service experience preferred.
• Proven ability to work under pressure in a fast-paced environment.

Aufgaben

• Provide technical support to clients and customers via phone, email, or in-person.
• Troubleshoot hardware, software, and network issues.
• Install and configure computer systems, peripherals, and software.
• Maintain accurate records of all client interactions and reported issues.
• Collaborate with team members to identify recurring problems and implement solutions.
• Keep up-to-date with new technologies and industry developments.
• Ensure security measures are implemented on all systems.
• Train clients on proper use of computer systems and software.

Kenntnisse

Problem solving

Customer service

Technical communication

Team collaboration

Fast learner

Ausbildung

Bachelor's degree in Computer Science or related field

Jobbeschreibung

Computer Support Specialists vacancy in Vejle Denmark

As an Entry-Level Computer Support Specialist, you will be responsible for providing technical assistance to clients and customers regarding hardware, software, and network issues. Your primary goal will be to ensure that all computer systems are functioning efficiently and effectively. This role requires a strong understanding of computer systems and the ability to troubleshoot and resolve problems in a timely manner.

Responsibilities

• Provide technical support to clients and customers via phone, email, or in-person
• Troubleshoot hardware, software, and network issues
• Install and configure computer systems, peripherals, and software
• Maintain accurate records of all client interactions and reported issues
• Collaborate with team members to identify recurring problems and implement solutions
• Keep up-to-date with new technologies and industry developments
• Ensure security measures are implemented on all systems
• Train clients on proper use of computer systems and software

Requirements

• Bachelor's degree in Computer Science or related field preferred
• Strong knowledge of computer hardware, software, networking, and operating systems
• Excellent problem-solving skills
• Ability to communicate technical information effectively to non-technical individuals
• Prior customer service experience preferred
• Proven ability to work under pressure in a fast-paced environment

Benefits and Other

• Salary: 1100$
• Location: Vejle
• Accommodation: Accommodation may be provided for this position.
• Visa Sponsorship: Visa sponsorship may be available for qualified candidates.
• We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation.