IT Support Specialist

WaveWorks; Roskilde; On-site; DKK 81,000 - 161,000; Full time

Benefits offered by this job

Competitive salary

Accommodation provided

Visa sponsorship

Job summary

WaveWorks in Roskilde, Denmark seeks an experienced IT Support Specialist to provide technical support and troubleshooting for client computer systems, software, and hardware. The role includes diagnosing issues, installing software and hardware, and training clients to maximize system use.

Requirements include 2+ years in a similar role, strong problem‑solving and communication, and a bachelor’s degree preferred. Visa sponsorship available; accommodation provided for a full‑time position.

Qualifications

• Minimum of 2 years experience in a similar role.
• Strong knowledge of computer systems, software, and hardware.
• Excellent problem-solving skills.
• Customer service oriented with strong communication skills.
• Ability to work independently as well as part of a team.
• Willingness to learn new technologies.
• Bachelor's degree in Computer Science or related field preferred.

Responsibilities

• Provide technical support and troubleshooting for clients' computer systems.
• Diagnose and resolve issues related to software, hardware, and network connectivity.
• Install and configure software applications as needed.
• Train clients on how to use their computer systems effectively.
• Document the technical solutions provided for future reference.
• Collaborate with other team members on complex technical issues.

Skills

Technical support

Troubleshooting

Customer service

Communication

Teamwork

Willingness to learn

Education

Bachelor's degree in Computer Science or related field

Job description

Computer Support Specialists vacancy in Roskilde Denmark

IT Support Specialist

Our growing IT company in Roskilde is seeking an experienced and motivated IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support and troubleshooting for our clients' computer systems, software, and hardware. This includes diagnosing and resolving issues, installing and configuring software and hardware, and providing training to clients on how to use their systems effectively.

Key Requirements

• Minimum of 2 years experience in a similar role


• Strong knowledge of computer systems, software, and hardware


• Excellent problem-solving skills


• Customer service oriented with strong communication skills


• Ability to work independently as well as part of a team


• Willingness to learn new technologies


• Bachelor's degree in Computer Science or related field preferred

Responsibilities

• Provide technical support and troubleshooting for clients' computer systems


• Diagnose and resolve issues related to software, hardware, and network connectivity


• Install and configure software applications as needed


• Train clients on how to use their computer systems effectively


• Document the technical solutions provided for future reference


• Collaborate with other team members on complex technical issues

Benefits

• Competitive salary of 1800$ per month


• Full-time position with accommodation provided


• Visa sponsorship available for non-EU candidates

As a Computer Support Specialist, you will be responsible for providing technical support to all computer systems and software used within our company. This includes troubleshooting hardware and software issues, installing and configuring new equipment, and training employees on how to properly us...