Clearance Broker (Associate) Temporary 12 months

FedEx Group; Kastrup; On-site; DKK 350,000 - 480,000; Full time

Benefits offered by this job

Training to get you started

Tuition Assistance Program

Employee Assistance Program

Reduced-rate shipping

Job summary

FedEx is seeking a Clearance Broker/Associate to support our Import Customs Clearance team in Denmark. You will review shipment data, prepare legally compliant clearance declarations, and liaise with customers and government agencies to clarify information as needed.

The role emphasizes accuracy, attention to detail, and strong communication within a fast-paced office environment. Training and development opportunities are provided to grow within the team.

Qualifications

• Good team working skills with experience of contributing to team performance in a busy office environment.
• Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired.
• Customer focused with excellent communication skills.
• Attention to detail and the ability to make sound numerical decisions within tight time deadlines.
• Good analytical and problem-solving skills.
• Good Microsoft Office and PC skills.

Responsibilities

• Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied.
• Using in-house systems to create accurate and legally compliant clearance declarations.
• Contacting customers or government agencies to clarify information when needed.
• Resolving routine customer and customs disputes.
• Building effective relationships with our customers and helping them to choose the best suited clearance services.
• Working within tight time frames in a busy office environment.

Skills

Teamwork

Customer focus

Communication

Attention to detail

Analytical skills

MS Office

Job description

We have an exciting opportunity for you to join our Import Customs Clearance team as a Clearance Broker/Clearance Broker Associate.

What you will be doing

• Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied
• Using in-house systems to create accurate and legally compliant clearance declarations
• Contacting customers or government agencies to clarify information when needed
• Resolving routine customer and customs disputes
• Building effective relationships with our customers and helping them to choose the best suited clearance services
• Working within tight time frames in a busy office environment

What do you bring with you

• Good team working skills with experience of contributing to team performance in a busy office environment
• Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired
• Customer focused with excellent communication skills
• Attention to detail and the ability to make sound numerical decisions within tight time deadlines
• Good analytical and problem-solving skills
• Good Microsoft Office and PC skills

What do we offer

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.