Business Continuity Manager - Business Impact & Criticality

BEC Financial Technologies; København; Hybrid; DKK 650,000 - 900,000; Full time

Benefits offered by this job

Professional development budget

Health and dentist insurance

Pension scheme

Lunch and fruit in canteen

Staff activities and wellness

Job summary

BEC Financial Technologies seeks a Business Continuity Manager to lead BIA and continuity governance across the organization. You will engage with business owners to identify critical services, assess disruption impact, and define recovery requirements while collaborating with risk, compliance, and technology teams.

The role blends governance with hands-on analysis, offering hybrid work options and a clear path to strengthen the company's operational resilience in a regulated financial services

Qualifications

• Solid experience with business continuity management and BIAs.
• Experience in operational resilience and risk-aware planning.
• Strong facilitation and stakeholder-management skills.
• Clear written and spoken English communication.

Responsibilities

• Develop and maintain BEC’s business continuity framework with a customer-focused view.
• Own governance for Business Impact Analysis and criticality assessments.
• Lead workshops to translate business needs into clear continuity requirements.
• Coordinate with stakeholders to align regulatory expectations and operational capabilities.

Skills

Business Continuity Management

Business Impact Analysis

Operational resilience

Facilitation

Stakeholder management

English communication

Job description

The position is based in Roskilde or Warsaw at BEC Financial Technologies' headquarters. The position is organizationally anchored in Service Integration & Security with reference to the Head of Projects & Continuity.

The Service Integration & Security area is responsible for strengthening BEC’s operational resilience and ensuring that critical business services can continue through disruption. We work closely with business areas, banking specialists, risk and compliance functions, and technology stakeholders to establish a shared understanding of business criticality, dependencies, continuity requirements, and recovery priorities.

As Business Continuity Manager, you will lead and develop BEC’s Business Impact Analysis and business criticality processes. You will engage with business owners across BEC to identify critical services and processes, assess the consequences of disruption, clarify dependencies, and define proportionate continuity and recovery requirements. The role requires strong business understanding, facilitation skills, and the ability to translate banking needs and regulatory expectations into clear priorities and practical actions.

At BEC, we prefer to collaborate often in the office, while also offering the opportunity to work remotely on average up to 1 day per week.

Primary tasks and responsibilities include:

Continuity & resilience framework:

• Developing and maintaining BEC’s business continuity management framework with a clear business and customer perspective
• Owning the governance and methodology for Business Impact Analysis and business criticality assessments
• Ensuring that continuity priorities and requirements reflect customer impact, banking obligations, financial exposure, regulatory expectations, and operational dependencies
• Supporting the development and maintenance of business continuity plans and ensuring alignment with relevant standards and regulation

Business Impact Analysis (BIA) ownership & execution:

• Planning, facilitating, and driving Business Impact Analyses across BEC’s business areas and shared functions
• Helping business owners identify critical customer services, products, processes, and activities, including the impact of disruption over time
• Facilitating consistent criticality assessments and supporting management decisions on priorities, tolerances, and continuity requirements
• Identifying and documenting key dependencies on people, suppliers, facilities, information, applications, and other business services
• Maintaining the BIA and criticality methodology, governance, templates, guidance, quality criteria, and review cycle
• Consolidating results into management insight for BEC’s most critical services, business impacts, dependencies, and resilience priorities

Coordination & stakeholder engagement:

• Building strong relationships with business owners, banking specialists, risk and compliance functions, service owners, and senior stakeholders
• Leading workshops and interviews that turn business knowledge into clear, evidence-based impact and criticality assessments
• Challenging assumptions constructively and creating alignment where business priorities, regulatory requirements, and operational capabilities differ
• Translating business continuity needs into clear requirements for relevant operational and technology stakeholders without being the technical solution owner

Validation, exercises & continuous improvement:

• Validating BIA and criticality outcomes through business reviews, continuity exercises, incidents, and organizational changes
• Facilitating business-focused continuity and crisis exercises that test decision-making, priorities, and cross-functional coordination
• Using lessons learned and stakeholder feedback to improve the continuity framework, BIA process, and organizational readiness

Governance, reporting & insight:

• Preparing clear management reporting on business criticality, BIA coverage, key risks, dependencies, gaps, and improvement priorities
• Providing decision support and business insight that help management prioritize resilience investments and continuity actions

To succeed you will have:

• Solid experience with business continuity management, Business Impact Analysis, operational resilience, or a comparable business-focused discipline
• Practical experience facilitating BIAs, criticality assessments, workshops, or other cross-organizational business processes
• Strong stakeholder-management and facilitation skills, with confidence engaging business owners and senior stakeholders
• A structured and analytical approach, including the ability to assess business impacts, challenge input, identify dependencies, and create a coherent enterprise view
• The ability to translate complex business, risk, and regulatory matters into clear requirements, decisions, and practical actions
• A proactive and collaborative mindset with the ability to drive progress without formal authority
• Clear written and spoken English communication skills

It’s nice-to-have:

• Experience from a bank, mortgage-credit institution, financial infrastructure provider, or another regulated financial-services organization
• Knowledge of relevant continuity and operational-resilience expectations, such as DORA or ISO 22301
• Experience with process management, business architecture, or governance in a complex organization

The role will offer:

• A key role in strengthening BEC’s operational resilience and continuity capabilities
• High visibility across the organization and interaction with senior stakeholders
• The opportunity to shape and evolve BEC’s continuity and BIA practices
• A collaborative environment with strong professional expertise
• A role with tangible impact on BEC’s ability to operate under disruption

Be your best self with BEC's benefits!

We offer a diverse range of benefits for our employees. Here are just a few of them.

• Professional development budget
• Healthy, varied lunch and fruit in the canteen
• Active staff associations: yoga, cycling, go-karting, games, bowling etc.
• Pension scheme
• Health and dentist insurance
• Referral bonus

If you have any questions related to the position, please contact Head of Projects & Continuity, Kim Bastholm on [phone].

BEC is in the process of being acquired by our largest customer and co-owner, Nykredit, which is Denmark's largest mortgage provider and third-largest bank. We will become part of a new and larger organization called Nykredit Financial Technologies. In the transition phase, we are recruiting for roles that we expect to be highly needed in our future organization.