Business Analyst - Debtor Management Solutions

EG A/S; Ikast; Hybrid; DKK 550,000 - 850,000; Full time

Job summary

EG in Ikast/Aarhus is seeking an experienced Business Analyst to advise on ØS Indsigt, an accounts receivable solution used by public authorities. You will describe new features, test and document, implement at new customers, train super users, and support customers’ super-users.

The role values initiative, collaboration, and the ability to translate user needs into effective IT solutions. Hybrid work is offered with Danish and English communication expected.

Qualifications

• Experience with municipal billing and collection.
• Knowledge of debt collection for public authorities.
• Interest in the technology behind the ØS Indsigt system.
• Ability to understand and work through complex issues.
• Experience using AI tools and a strong interest in AI.
• Self-driven when it comes to finding tasks and learning new IT systems.
• Strong ability to prioritise your own tasks.
• Ability to build good relationships with customers and colleagues.
• Positive and curious personality.
• Fluent in spoken and written Danish.
• Clear communication in English, in writing and speech.

Responsibilities

• Preparing solution descriptions for new features.
• Testing and documentation.
• Implementing ØS Indsigt at new customers.
• Training super users.
• Supporting customers' super-users.

Skills

Municipal billing

Debt collection for public authorities

AI tools interest

Complex problem solving

Self-driven learning

Task prioritisation

Customer relationship

Fluent Danish (spoken & written)

Clear English communication

Tools

AI tools

Job description

We're looking for an experienced Business Analyst to help develop and advise on ØS Indsigt, our solution for accounts receivable and debtor management, used by organizations across the public and private sector.

As part of the department

You will join a team of skilled and dedicated employees who advise municipalities and regions on how the ERP solution ØS Indsigt can improve their business.

Our team has a proud tradition of close collaboration and dialogue with customers on how the solution can help make their work processes more efficient. By gaining a deep understanding of users' needs and challenges, we innovate and create solutions that provide real value for the end user.

Your Role: Solve, Recover, Advance

As our new Business Analyst, you will play a key role in this collaboration. You will also be responsible for tasks such as:

• Preparing solution descriptions for new features.
• Testing and documentation.
• Implementing ØS Indsigt at new customers.
• Training super users.
• Supporting customers' super-users.

You are the ideal candidate if you

It is important that you take responsibility and are driven by your own motivation. As the ideal candidate, you will also have most of the following skills:

• Have experience with municipal billing and collection.
• Have knowledge of debt collection for public authorities.
• Have Interest in the technology behind the ØS Indsigt system.
• Have the ability to understand and work through complex issues.
• Have experience using AI tools and a strong interest in AI.
• Are self-driven when it comes to finding tasks and learning new IT systems.
• Have strong ability to prioritize your own tasks.
• Are able to build good relationships with customers and colleagues.
• Have a positive and curious personality.
• Are fluent in spoken and written Danish.
• Are able to communicate clearly in English, in both writing and speech.

What's in it for you?

• A challenging everyday work life in dialogue with municipal specialists.
• A professional, business-driven environment with exciting projects and complex challenges.
• Highly skilled and dedicated colleagues who know that they only get better through collaboration and active knowledge sharing.
• Good opportunities to develop your personal skills and help improve our solutions further.
• Management support that promotes psychological safety and allows room for feedback and development.
• Influence over how your work is planned, and flexibility to help you balance work and free time.
• A strong focus on health and well-being.
• Hybrid working, meaning the option to work from home as well as staying close to your colleagues at the office.

Your workplace will be Ikast or Aarhus.

Our Values

• Lead the Industry - We bring deep industry expertise and help our customers lead their industry.
• Make it Happen - We take ownership, move fast and deliver real impact.
• Stronger Together - We collaborate across borders with high standards, trust, openness and no politics.

We look forward to hearing from you!

At EG, we build software that makes a difference.

Our industry-specific software help people and businesses work smarter every day. From doctors spending more time with patients to builders running safer, more efficient projects.

Our software is built by peers from the industry and backed by EG's scale for stability, innovation, and security.

If you're ambitious, curious, and take pride in ownership, you'll thrive here. You'll be trusted to grow your skills, shape meaningful solutions, and make an impact together with talented colleagues across borders.

Join us in creating software that works for people - not software that makes people work.

Curious what it's really like to work at EG?

Explore life at EG, meet some of your future colleagues, and see our values in action: