Brand Store Advisor — Demos, Merchandising & Training (14m)

Lex; København; On-site; DKK 300,000 - 420,000; Full time

Job summary

Apple is seeking a Channel Store Advisor to lead the sales, merchandising, and operations of an Apple Shop within a partner reseller store. You will train partner staff, showcase products through demonstrations, and ensure merchandising standards are met in a dynamic retail environment.

This fixed-term role requires 37.5 hours per week, including evenings and Saturdays, for about 14 months. Fluency in Danish and English, strong customer focus, and a passion for technology are essential to

Qualifications

• Minimum of 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Outstanding customer focus.
• Excellent communication skills.
• Ability to educate and inspire others.
• Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
• Fluency in Danish and ability to communicate in English.

Responsibilities

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
• Provide an amazing customer experience by showcasing our products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
• Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
• Provide daily care and inspection according to guidelines and escalated issues for timely and effective resolution.
• Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Job description

Apple is seeking a Channel Store Advisor to lead the sales, merchandising, and operations of an Apple Shop within a partner reseller store. You will train partner staff, showcase products through demonstrations, and ensure merchandising standards are met in a dynamic retail environment.

This fixed-term role requires 37.5 hours per week, including evenings and Saturdays, for about 14 months. Fluency in Danish and English, strong customer focus, and a passion for technology are essential to