Sales Advisor - 20 & 30 hours with key responsibility

Arket; Aarhus; On-site; DKK 165,000 - 248,000; Part time

Benefits offered by this job

Staff discount

H&M Incentive Program (HIP)

PFA Pension and Health Insurance

Education, development opportunities

Job summary

ARKET is seeking a Sales Advisor for 20 or 30 hours per week in Aarhus. You will provide expert styling, deliver excellent service, and support opening/closing procedures to ensure smooth store operations.

You will lead a team of sales assistants, drive customer engagement, and uphold brand standards while adapting to changing priorities and delivering a memorable shopping journey.

Qualifications

• Experience in retail or hospitality with knowledge of store operations (opening/closing, deliveries).
• Customer-focused with commitment to excellent service.
• Genuine interest in products and enthusiasm to share with customers.
• Flexible and adaptable to changing priorities and customer requests.
• Strong communication and active listening to understand needs.

Responsibilities

• Deliver excellent customer experiences through styling advice and product knowledge.
• Handle store opening and closing procedures and support the management team.
• Interpret sales data and support leadership to optimize store performance.
• Lead and inspire sales assistants to maintain exceptional service standards.
• Oversee daily store operations such as deliveries, replenishment and floor coverage.
• Act as a brand ambassador, upholding company values in every interaction.

Skills

Retail experience

Customer service

Product knowledge

Adaptable

Communication

Learning mindset

Job description

Sales Advisor - 20 & 30 hours with key responsibility

• Part-time

As Key Holder, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by example, supporting the management team in delivering outstanding service and operational excellence. With your strong organizational and communication skills, you will energise and drive the team to create a shopping journey for our customers that are authentic, personalized, and engaging.

Key Responsibilities:

• Delivering an excellent customer experience through expert styling advice, good product knowledge, and an engaging store environment
• Taking responsibility for store opening and closing procedures, while providing support to the wider management team as needed
• Interpreting sales data and collaborating with store leadership to optimize the commercial performance of the store
• Leading and inspiring a team of sales assistants to consistently uphold exceptional service standards
• Overseeing day-to-day store operations such as delivery, replenishment and shop floor cover to ensure efficiency, compliance, and excellence
• Acting as a brand ambassador, embodying the company’s values and ensuring every customer interaction is memorable and meaningful

Requirements and Skills:

• Previous experience in retail / hospitality, with a good understanding of store operations, including opening and closing procedures and stock delivery processing.
• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done.
• Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
• Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.

Offer:

• This is a part-time position offering either a 20-hour or 30-hour weekly contract, with a start date in December 2026.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

In addition to this, Denmark-based colleagues also receive:

• PFA Pension and Health Insurance
• Education, Development, and Open Dialogues
• Company Agreements
• Celebrations and Traditions

Inclusion & Diversity

Weekday is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

Company Description

ARKET is a modern-day market for everyday life, bringing together clothing, design, food and ideas. With a modern Nordic perspective, shaped by closeness to nature, functionality and a clear sense of seasonality, our ambition is to inspire a simpler, more beautiful way of living. Available to a broad audience worldwide, we offer contemporary products that are made and selected with care, designed to be used, lived with and returned to over time. Learn more about & Arket here.

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