AI & Automation Engineer - Customer Ops Automations

MakesYouLocal; København; Hybrid; DKK 335,000 - 446,000; Full time

Benefits offered by this job

Lunch perks

Fully paid parental leave

Profit-sharing

Onboarding in tools and processes

Social Club

Job summary

MakesYouLocal is hiring an AI & Automation Specialist to design and deliver automation solutions for e-commerce clients. You will connect client platforms, automate returns, and reduce manual work while collaborating with our AI & Automation Lead and developers.

You will build in our systems, explain technical options to clients, and ensure solutions work reliably in everyday use. The role blends hands-on building with client-facing collaboration in Copenhagen.

Qualifications

• Hands-on experience building automations or connecting systems (Make, n8n, Zapier) or via code/AI coding agents.
• Comfort reading API documentation, working with JSON, testing requests.
• Experience using AI tools to build, debug, and learn; ability to test and explain.
• Take initiative, investigate problems, and see projects through to completion.
• Able to explain technical solutions to non-technical stakeholders.

Responsibilities

• Work with Client Specialists to assess opportunities and turn client needs into practical solutions.
• Explain proposed solutions to clients, including benefits, workflow, and access requirements.
• Coordinate with clients and their teams to obtain system access and resolve questions.
• Build, test, and launch workflows and integrations; verify daily operation.
• Document work, enable Client Specialists to own solutions, and adapt for other clients.
• Update and adjust solutions post-launch with developers when needed.
• Occasionally join sales calls to explain capabilities and requirements.

Skills

Make

n8n

Zapier

AI coding tools

English fluency

Tools

Claude Code

Codex

Job description

MakesYouLocal is hiring an AI & Automation Specialist to design and deliver automation solutions for e-commerce clients. You will connect client platforms, automate returns, and reduce manual work while collaborating with our AI & Automation Lead and developers.

You will build in our systems, explain technical options to clients, and ensure solutions work reliably in everyday use. The role blends hands-on building with client-facing collaboration in Copenhagen.