Account Growth Associate, Uber Direct - Denmark

United States Digital Space LLC; Vejle; On-site; DKK 450,000 - 650,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Direct in Denmark is launching a market and seeking a commercially driven professional to lead the initial GTM strategy and merchant partnerships. You will close deals with key merchants and align with Restaurant and Retail teams to win first accounts and go live.

You will drive growth, operational excellence and long-term health of partnerships, using data to optimize commercials and scalable processes across the market. Fluency in Danish and English is required.

Qualifications

• 2+ years in customer or client-facing roles such as account management or consulting.
• Ability to set and achieve business targets and drive results.
• Strong analytical thinking with data-driven decision making.
• Excellent communication and negotiation skills across stakeholders.
• Comfort with ambiguity and rapid problem solving.
• Fluency in Danish and English is essential.

Responsibilities

• Close partnerships with merchants and define the GTM approach with cross-functional teams.
• Drive growth and operational excellence for live merchant partners.
• Improve financial sustainability and optimize commercials across accounts.
• Quantify initiatives and prioritize based on ROI.
• Move quickly in high-pressure environments and manage expectations.

Skills

Account management

Sales

Negotiation

Analytical thinking

Stakeholder management

Project management

Communication

Self-starter

Ambiguity tolerance

Danish fluency

English fluency

Tools

SQL

Job description

About the RoleAlongside the company Eats, we are launching the company Direct in Denmark. the company Direct is our white-label delivery service that enables merchants to offer fast, same-day delivery from their own websites, apps, or stores - with no need for customers to use the the company app.You will own the initial GTM commercial strategy (pipeline creation and sales) for the market. As we launch our first merchants, you will then transition to also focus on scaling our merchants' operations and driving long-term commercial health of our partnerships. You will be the vital link that translates high-level digital strategy into scalable, on-the-ground delivery operations.Success here requires intrinsic drive to solve tough problems and the ability to influence and align stakeholders with competing priorities. You must stay steady under pressure, using data to navigate ambiguity and drive results for your partners. You will build deep expertise in the local delivery ecosystem and help define the standard for how the Danish market experiences on-demand last mile delivery.

What You'll Deliver

As the first the company Direct hire in Denmark, you will be responsible for:

• Sales: Closing the best partnerships with the right merchants, at the right commercials, with a strong cross-functional commercial team. You will work alongside our Restaurant and Retail teams to identify the right GTM approach (pipeline and commercial strategy) and win our first accounts to go live.
• Account Management: Driving growth, operational excellence and financial sustainability with our live merchant partners. Ensuring the end-to-end experience for our merchants is easy, and operations flow with high levels of reliability. Work closely with our scaled Operations team to escalat, resolve and improve when our experience is not at the desired level.
• Financial and operational efficiency: You will build long-term relationships with your key accounts and be the main point of contact across the org, from Store Manager to HQ, focusing on improving their operations and optimizing our commercials.
• Analysis: Quantify everything you do. Utilize an analytical approach to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment.
• Be proactive: This role will require fast thinking and moving swiftly through high-pressure environments.

This is the ideal role for someone with a strategic mindset coupled with next-level sales and account management skills and an operational curiosity. You will have the rare opportunity to launch a market from scratch, pilot new features, operating models, and commercial structures, which can be playbooked and scaled across the company.

What You Bring to the Table

• 2+ years of customer or client facing experience ideally in account management or consulting. Previous experience in setting and achieving business targets
• Critical thinking and problem solving capabilities: Experience with challenging the status quo and identifying the root cause of hard problems to solve.
• Analytical skills: Comfortable with data analysis, spreadsheets and presenting findings and recommendations. Data driven decision making mentality and sound business judgment through strong analytical thinking.
• Commercial acumen: Understanding of how businesses and organizations work and how to navigate a partner's business. Ability to build sales pitches, negotiate deals and creative commercial strategies for our partners in a fast-growing market.
• Communication: Excellent communication skills and the ability to manage and influence diverse stakeholders across businesses and levels.
• Project management: Able to create meticulously detailed execution plans for large-scale projects (e.g. launching a new product, onboarding a major enterprise) and then deliver them to plan regardless of any surprises or ambiguity along the way
• Stakeholder management: Experience working with cross-functional stakeholders, e.g., Commercial, Operations, Product (Tech), Finance and Legal teams.
• Highly autonomous self-starter, comfortable with ambiguity: Able to come up with new ideas and execute them autonomously. Eager to learn with a #gogetit attitude. You should not be afraid to roll up your sleeves and get your hands dirty!
• Danish and English fluency are a must!

Preferred Qualifications

• Knowledge of Last Mile Delivery space
• SQL experience
• Other Nordic languages (Swedish, Norwegian, Finnish)

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.Offices remain key to collaboration and the company's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.the company is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.