Workplace Experience Coordinator- Berlin (fixed term 12 months)

SumUp; Berlin; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Urban Sports Club subsidy

Kita placement assistance

Subsidised office lunches

Break4me sabbatical after 3 years

Job summary

SumUp is seeking an Office Operations professional to keep our Berlin office running smoothly. You will manage daily operations, assist with signatory processes, and support relocations and travel arrangements in a fast-paced fintech environment.

The role requires English and German communication skills, attention to detail, and a friendly, proactive presence to greet visitors and new joiners. This is an on-site Berlin position with a diverse benefits package.

Qualifications

• Experience in office management, administration, or an assistant-type role.
• Comfort communicating in both English and German, written and verbal.
• Ability to stay flexible and adapt quickly when priorities change.
• Strong attention to detail paired with a practical, problem-solving approach.
• A friendly, approachable presence that puts visitors and new joiners at ease.

Responsibilities

• Support daily office operations, orders, and vendor management for the Berlin office.
• Assist signatories with the signature process and forward invoices to tax and legal.
• Prepare and send bank letters to relevant stakeholders.
• Support the People team and Global Mobility with relocations and corporate flat management.
• Work with the Travel & Expense team on setting up and negotiating local hotel agreements.
• Maintain a well-organised, fully functional office environment for all staff.

Skills

Office management

Administration

Assistant duties

Bilingual (English/German)

Tools

Office software

Job description

Team description

The Berlin workplace team keeps the office running smoothly so every SumUpper can focus on their work without disruption, covering everything from vendor relationships and invoices to relocations and travel agreements. Whoever joins will learn office operations end to end in a fast-moving fintech environment, working closely with teams like People, Global Mobility, and Travel & Expense.

What you'll do

Support daily office operations, orders, and vendor management for the Berlin office

Assist signatories with the signature process and forward invoices to tax and legal

Prepare and send bank letters to relevant stakeholders

Support the People team and Global Mobility with relocations and corporate flat management

Work with the Travel & Expense team on setting up and negotiating local hotel agreements

Maintain a well-organised, fully functional office environment for all staff

You'll be great for this role if…

Experience in office management, administration, or an assistant-type role

Comfort communicating in both English and German, written and verbal

Ability to stay flexible and adapt quickly when priorities change

Strong attention to detail paired with a practical, problem-solving approach

A friendly, approachable presence that puts visitors and new joiners at ease

Nice to have:

Front desk experience in a hotel or office

Backoffice or other relevant administrative experience

Why you should join SumUp

Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success

A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education

A corporate pension scheme where we match up to 20% of your contributions

Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days

Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches

Break4me: 1-month sabbatical after 3 years of service

Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.