Workday Configuration Analyst – Advanced Compensation, Benefits

Jobtailor; Deutschland; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Workday Support Analyst to join our global, fast-paced IT/HR team. You will assist configuration and maintenance of Workday modules, provide Tier 2 functional support, and help resolve complex system issues across HCM, Recruit, Compensation, Benefits, Talent and Learning.

We value independent workers, strong communication with end-users and technical teams, and the ability to contribute to upgrades, testing, and new features while maintaining thorough documentation.

Qualifikationen

• Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
• Minimum of 2-3 years of experience in Workday functional support or a similar role.
• Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning.
• Experience with system configuration, testing, and implementation.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams.
• Ability to work independently and as part of a team in a global and extremely fast-paced environment.
• Authorization to work in the United States now and in the future without sponsorship.

Aufgaben

• Assist in the configuration and maintenance of Workday modules to meet business requirements.
• Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
• Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support.
• Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required.
• Conduct root cause analysis and implement solutions to prevent recurrence of issues.
• Participate in system upgrades, testing, and implementation of new features and functionalities.
• Maintain documentation of support activities, issue resolutions, and system configurations.
• Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.
• Adhere to the defined processes and procedures as well as the company's policies.

Kenntnisse

Workday modules

HCM

Recruit

Compensation

Benefits

Talent and Learning

Problem solving

Analytical skills

Communication

Team collaboration

Ausbildung

Bachelor's degree in Information Technology, Human Resources, Business Administration, or a related field

Jobbeschreibung

Responsibilities

• Assist in the configuration and maintenance of Workday modules to meet business requirements.
• Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
• Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support.
• Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required.
• Conduct root cause analysis and implement solutions to prevent recurrence of issues.
• Participate in system upgrades, testing, and implementation of new features and functionalities.
• Maintain documentation of support activities, issue resolutions, and system configurations.
• Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.
• Adhere to the defined processes and procedures as well as the company's policies.

Requirements

• Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
• Minimum of 2-3 years of experience in Workday functional support or a similar role.
• Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning.
• Experience with system configuration, testing, and implementation.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams.
• Ability to work independently and as part of a team in a global and extremely fast-paced environment.
• Authorization to work in the United States now and in the future without sponsorship.