Werkstudent IT Support (gn)

DKV Euro Service; Ratingen; Hybrid; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

A leading European mobility service provider is looking for a Werkstudent IT Support to manage IT issues and support user needs in a dynamic environment. Responsibilities include software installation, device management, and IT security compliance. The ideal candidate is currently studying IT or Business Informatics, has strong communication skills in German and English, and a customer-oriented attitude. Opportunities for flexible working hours and personal development are provided.

Leistungen

Flexible working hours

Family-friendly working time models

Access to a modern learning environment

Comprehensive company health management

E-bike leasing

Qualifikationen

• Strong German and good English skills required.
• Interest in IT support processes and workflows.
• Strong communication skills and customer-oriented demeanor.

Aufgaben

• Handle analysis and resolution of issues.
• Organize installation and configuration of software.
• Set up and manage end devices and lifecycle management.
• Support the implementation of IT security policies.
• Monitor inventory levels and technical documentation.

Kenntnisse

Microsoft Office

Windows OS

iOS

German communication

English communication

Ausbildung

Currently studying IT or Business Informatics

Jobbeschreibung

Werkstudent IT Support (gn) – Your job at DKV Mobility? As part of a leading European B2B platform for on‑the‑road payment solutions, you will work in an exciting environment. Our purpose is to drive the transition toward an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

Responsibilities

• You independently handle the analysis and resolution of occurring issues (2nd level onsite and remote support), as well as user support in the areas of Microsoft operating systems and Office, endpoint security, mobile devices, workplace systems, and printing environments.
• You organize the installation and configuration of software and new systems.
• You are responsible for independently setting up, customizing, and distributing end devices, as well as lifecycle management for laptops, mobile devices, and peripheral equipment.
• In doing so, you create, maintain, and monitor inventory levels and the associated technical documentation.
• You actively support the implementation of IT security policies and IT standards, while also managing our media technology systems.

Qualifications

• You are currently studying IT, Business Informatics, or a comparable degree program.
• You have strong German and good English skills, as well as excellent knowledge of Microsoft Office, Windows, and iOS.
• You are interested in IT support processes and workflows and enjoy engaging with new technologies and innovations.
• Strong communication skills, a high level of customer orientation, and a friendly, service-oriented demeanor characterize you.
• Excellent German and fluent English skills round off your profile.

We are looking forward to your application and to applicants who enrich our diverse culture! This position can be full‑time or part‑time (min. 30 h/week). Many of our employees work part‑time or in flexible working models. Please talk to us about the flexibility you need during the application process. Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified.

At DKV Mobility, we are team players – because we are only successful together! #teamofteams You should feel welcome with us from the very beginning!

We offer flexible working hours and family‑friendly working time models, a balanced mix of on‑site meetings and home office, support for personal development, access to a modern learning environment, and a commitment to a net‑zero future. Employees can also benefit from comprehensive company health management, e‑bike leasing through our partner Jobrad, and recognition as a certified top employer.

Have any questions? Then we are looking forward to your application! If you still have open questions then please contact Ekaterina Kolesnikova via [e-mail].