Website Experience Manager (m/f/d)

Placetel; Köln; Remote; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Eine schnell wachsende SaaS-Firma mit über 40.000 Geschäftskunden sucht einen Website Experience Manager. Ihr Ziel ist es, die Benutzererfahrung durch strategische Planung der Website und enge Zusammenarbeit mit Design- und Marketingteams zu verbessern, während Sie an aufregenden digitalen Projekten arbeiten und eine zentrale Rolle im zukünftigen Wachstum des Unternehmens spielen.

Leistungen

Flache Hierarchien

Flexibles Arbeiten

Starkes Engagement für Lernen & Entwicklung

Modern ausgestattetes Büro

Regelmäßige Team-Events

Qualifikationen

• Praktische Erfahrung mit CMS-Systemen.
• Fließend in Deutsch und Englisch.
• Erfahrung in der Analyse von Leistungsdaten.

Aufgaben

• Leitung der UX-Strategie für digitale Produkte.
• Planung und Optimierung der Seitenstruktur.
• Analyse und Verbesserung der Konversionsraten.

Kenntnisse

Benutzerzentriertes Design

A/B-Testing

Analytisches Denken

Teamarbeit

CMS Systeme

Ausbildung

3+ Jahre Erfahrung in Webmanagement oder UX-Design

Tools

HTML

CSS

Jobbeschreibung

We are all united by one goal: simple communication. Placetel stands for state-of-the-art and innovative AI-native SaaS communication & CX solutions from the cloud. More than 40,000 business customers use Placetel daily to make calls and utilize our products to successfully collaborate from anywhere – whether in the office, from home, or on the go. Since our founding in 2008, our company has continuously grown and is now part of Gamma Communications. Together, we are changing the way people work worldwide. Today and in the future.

Aufgaben

We’re looking for a Website Experience Manager who takes full ownership of our website as the central touchpoint in our digital customer journey. You’ll be responsible for designing seamless experiences, improving usability, building conversion-optimized pages, and continuously evolving the site architecture in close alignment with marketing and product goals.

This role is key to how we present our brand, how customers discover and evaluate Placetel, and how we support them across their journey — from first visit to long-term user.

Your Mission

Lead the user experience strategy for Placetel and related digital properties

• Plan and evolve site structure, navigation, and information architecture


• Build and optimize pages directly in the CMS.


• Collaborate with design and content teams to develop new landing pages, product pages, and campaign-specific assets


• Analyze performance data to improve conversion rates, SEO visibility, and user retention


• Own and refine our UX/UI patterns, working closely with design and brand


• Identify and implement improvements to site performance, accessibility, and mobile responsiveness


• Ensure a consistent and high-quality brand experience across the entire web funnel

Qualifikation

3+ years of experience in website management, UX design, or digital experience roles

• Solid understanding of user-centered design, information architecture, and A/B testing


• Strong hands-on experience with CMS systems and basic HTML/CSS knowledge


• Analytical mindset: you love to test, iterate, and make data-driven decisions


• Collaborative spirit: you’re great at working with designers, developers, and marketers


• Fluent in German and comfortable in English-speaking team environments

Benefits

The opportunity to work on exciting and challenging digital projects in a rapidly growing SaaS company with advanced, data-driven processes in the Digital & Growth Team.

• A young, motivated, and interdisciplinary team of digital professionals who collaborate closely to shape the future of business communication and customer experience.


• Flat hierarchies, a high degree of freedom and ownership, and the stability of a secure role in a forward-thinking, AI-driven environment.


• A remote-first setup with flexible working hours to support your work-life balance—work where and when you are most effective.


• Strong commitment to learning & development with access to trainings, certifications, and personal growth opportunities.


• A centrally located office in Cologne’s Südstadt with modern workspaces, excellent equipment, and free water, coffee, and fruit.


• A welcoming and open culture with regular team events and a collaborative atmosphere.