Voice Carrier Relation Manager

Awantel GmbH; Baden-Württemberg; Remote; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A VoIP service provider is seeking a Carrier Relation Manager to manage relationships with carriers and ensure high-quality VoIP service delivery to call center clients. The ideal candidate will have proven experience in VoIP services for call centers, with skills in carrier relations and traffic management. The role requires strong relationship-building abilities and the capacity to resolve issues effectively.

Qualifikationen

• Proven experience in VoIP services specifically for call centers.
• Deep understanding of carrier relations, VoIP traffic management, and call center needs.
• Ability to work remotely and collaborate effectively.

Aufgaben

• Build and maintain strong relationships with VoIP carriers and call center clients.
• Ensure high-quality VoIP traffic routing, SIP trunking, and service reliability.
• Resolve technical and commercial issues, optimizing performance for call center markets.

Kenntnisse

VoIP services experience

Carrier relations

VoIP traffic management

Jobbeschreibung

Hiring: Carrier Relation Manager – VoIP Services for Call Centers

Awantel GmbH is looking for a Carrier Relation Manager with hands-on experience in providing VoIP services to call centers. You’ll be responsible for managing relationships with carriers and ensuring seamless VoIP service delivery to our call center clients.

Key Responsibilities

• Build and maintain strong relationships with VoIP carriers and call center clients.
• Ensure high-quality VoIP traffic routing, SIP trunking, and service reliability for call center operations.
• Resolve technical and commercial issues, optimizing performance for call center markets.

Requirements

• Proven experience in VoIP services specifically for call centers.
• Deep understanding of carrier relations, VoIP traffic management, and call center needs.
• Ability to work remotely and collaborate effectively.

Preferred Location

Candidates from India are encouraged to apply.