Vice President, Client Implementations

BNY; Frankfurt; Hybrid; EUR 180,000 - 240,000; Full time

Job summary

BNY, based in Frankfurt, Germany, seeks a Vice President, Client Implementations for the Client Conversion & Change Team. The role is hybrid, located at our Frankfurt office, and focuses on managing complex client onboarding and conversion programs with cross-functional collaboration.

The position requires 8–10+ years of experience in project management or client-facing roles, a bachelor’s degree, and strong stakeholder engagement (German language preferred).

Qualifications

• Bachelor’s degree or the equivalent.
• 8-10+ years of total work experience preferred.
• Project Management Certification is strongly preferred.
• Experience in client-facing and/or project management roles is strongly recommended.
• German language proficiency is highly preferred.

Responsibilities

• Manage project/program management of complex, long-term multi-year initiatives for new business across platforms.
• Collaborate with internal partners and clients to facilitate asset conversions to BNY.
• Deploy full program governance with standard artifacts to track plans.
• Coordinate planning, scheduling, reporting, and issue/risk tracking; escalate risks as needed.
• Lead Client Conversion and Change improvement initiatives.

Skills

Project management

Client-facing

Stakeholder management

German language proficiency

Education

Bachelor’s degree

Job description

Job Description

We’re seeking a future team member for the role of Vice President, Client Implementations to join our Client Conversion & Change Team within the Client experience LOB. This role is a hybrid work schedule that will be located out of our Frankfurt, Germany office.

In this role, you will make an impact in the following ways:

• Responsible for project/program management of complex projects and programs for new business. These would typically be long-term, multi-year and could be across platforms.
• Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
• Deploys full program governance with standard artifacts to track project plan assignments.
• Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.
• Lead Client Conversion and Change improvement initiatives.
• Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction
• Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams
• Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent
• 8 -10+ years of total work experience preferred
• Project Management Certification is strongly preferred
• Experience in client-facing and/or project management roles is strongly recommended
• German language proficiency is highly preferred

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.