Treatment Coordinator

Lane & Associates Family Dentistry; Hockenheim; Vor Ort; EUR 31.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Health insurance

401(k) plan

Bonus opportunities

Paid training class

Paid time off

Fridays off at 2 PM

Volunteer opportunities

Team events

Dental benefits

Zusammenfassung

Lane & Associates Family Dentistry in Louisburg is hiring a Dental Treatment Coordinator to join our friendly team. The role focuses on guiding patients through treatment options, insurance benefits, scheduling, and payment arrangements to help patients achieve optimal oral health.

The ideal candidate has at least 1 year in a dental front office, excellent communication, organization, and a professional manner. Experience with Denticon and a positive team attitude are a plus.

Qualifikationen

• 1+ year of experience in a dental front office or similar dental administrative role.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• A professional, polished, and positive demeanor.
• A passion for creating exceptional patient experiences.
• Confidence communicating treatment plans and financial information with patients.
• Basic computer proficiency and the ability to learn new software systems.

Aufgaben

• Serve as a primary point of contact for patients, providing a warm, welcoming, and professional experience.
• Manage a multi-line phone system, including scheduling, rescheduling, and confirming appointments.
• Help maintain productive provider schedules by effectively coordinating patient appointments.
• Check patients in and out with professionalism and attention to detail.
• Present and review treatment plans with patients while helping them understand their recommended care and financial options.
• Support treatment acceptance by confidently communicating the value of recommended treatment.
• Verify insurance coverage and eligibility and assist patients with understanding their benefits.
• Collect payments and follow established financial policies and procedures.
• Accurately enter and update patient demographic and insurance information in Denticon.
• Maintain accurate electronic patient records while following HIPAA and company privacy requirements.
• Maintain a clean, organized, and welcoming reception and waiting area.
• Collaborate with doctors and team members to provide an exceptional patient experience.
• Perform additional duties as assigned to support the overall success of the practice.

Kenntnisse

Front office dental experience

Communication skills

Organizational skills

Attention to detail

Professional demeanor

Teamwork

Basic computer skills

Ausbildung

High School Diploma or GED

Tools

Denticon

Jobbeschreibung

Now Hiring: Dental Treatment Coordinator | Louisburg

Lane & Associates Family Dentistry is looking for an experienced Dental Treatment Coordinator to join our team at our Louisburg location!

As a Treatment Coordinator, you'll play an important role in creating an exceptional patient experience while helping patients understand their treatment options, navigate their insurance benefits, coordinate appointments, and take the next step toward achieving their oral health goals.

If you're a people person who communicates confidently with patients, enjoys helping others, and thrives in a team environment, we'd love to hear from you!

Your Responsibilities:

As a Treatment Coordinator, your responsibilities will include, but are not limited to:

• Serve as a primary point of contact for patients, providing a warm, welcoming, and professional experience.
• Manage a multi-line phone system, including scheduling, rescheduling, and confirming appointments.
• Help maintain productive provider schedules by effectively coordinating patient appointments.
• Check patients in and out with professionalism and attention to detail.
• Present and review treatment plans with patients while helping them understand their recommended care and financial options.
• Support treatment acceptance by confidently communicating the value of recommended treatment.
• Verify insurance coverage and eligibility and assist patients with understanding their benefits.
• Collect payments and follow established financial policies and procedures.
• Accurately enter and update patient demographic and insurance information in Denticon.
• Maintain accurate electronic patient records while following HIPAA and company privacy requirements.
• Maintain a clean, organized, and welcoming reception and waiting area.
• Collaborate with doctors and team members to provide an exceptional patient experience.
• Perform additional duties as assigned to support the overall success of the practice.

What Makes You a Great Fit:

We're looking for someone who has:

• 1+ year of experience in a dental front office or similar dental administrative role.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• A professional, polished, and positive demeanor.
• A passion for creating exceptional patient experiences.
• Confidence communicating treatment plans and financial information with patients.The ability to work efficiently and collaboratively in a team environment.
• Basic computer proficiency and the ability to learn new software systems.
• Experience with Denticon is a plus!
• High School Diploma or GED.
• Ability to lift up to 15-20 lbs. as needed.

Benefits That Make You Smile

We believe taking care of our team is just as important as taking care of our patients!

• Competitive pay!
• Comprehensive Insurance Coverage after 90 days that include Health, Vision, Dental, Life, Disability, FSA & more!
• 401(k) Employer Contribution Plan
• Quarterly Performance Bonus Opportunities
• Paid Treatment Coordinator Training Class in Fuquay-Varina
• Employee Assistance Program
• Uniform Allowance
• Paid Time Off & Paid Holidays
• Fridays off at 2 PM!
• Volunteer opportunities with our Smile Squad to earn awesome prizes
• Fun team events, giveaways & social campaigns throughout the year
• Birthday and Work Anniversary surprises from our owners

Exclusive Team Perks

We're proud to be the Official Team Dentist of the Carolina Hurricanes, Campbell Camels,and the Durham Bulls!

Our team members have opportunities throughout the year to enjoy:

• Carolina Hurricanes, Campbell Camels, & Durham Bulls tickets
• VIP experiences
• Exclusive giveaways
• Team partnership events
• Company-sponsored experiences and events

Ready to Join Our Team?

If you're an experienced dental professional who is passionate about patients, enjoys working with a great team, and is ready for an opportunity to grow, we'd love to meet you!