Teller (Multi-Site)

Fulton Bank; Rauschenhammermühle; Vor Ort; EUR 21.000 - 29.000; Vollzeit

Zusammenfassung

Fulton Bank is seeking a full-time Teller to deliver an exceptional customer experience across our financial centers in New Castle County, DE and Elkton, MD. Travel to multiple centers is required and scheduling will align with branch hours (no Sundays).

You will process teller transactions, promote banking solutions, and assist with operations while ensuring compliance and risk controls. Prior cash handling and customer service experience are essential.

Qualifikationen

• High School Diploma or equivalent.
• 6 to 12 months customer service experience required.
• 6 to 12 months cash handling experience preferred.

Aufgaben

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Promote banking solutions and refer products/services to meet customer needs.
• Maintain compliance with regulations and Fulton policy; manage risk and safeguard assets.
• Utilize digital banking tools to support customers and resolve issues.

Kenntnisse

Customer service

Cash handling

Product referrals

Policy compliance

Ausbildung

High School Diploma

Jobbeschreibung

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

This is a full-time career opportunity (approximately 40 hours per week) based out of our New Castle County, DE and Elkton, MD market. Requires flexibility to travel to various financial centers in the market as needed. Must be available to be scheduled around branch operation hours in assigned market (no Sundays).

The Teller is responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities.

Responsible for traveling to various financial centers as assigned. Schedule and location may vary from day to day.

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate and follow-through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
• Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Education

High School Diploma or equivalent. (Preferred)

Experience

6 To 12 Months Customer Service Experience. (Required)

6 to 12 months cash handling experience. (Preferred)

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $17.25 - $24.23.

Additional Compensation Components

This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.