What To Expect
We are looking to hire a Technical Writer to join our Channel Development team for residential energy products in EMEA, focused on training and support for products like Powerwall and Wall Connector. As a Technical Writer, you will be responsible for the creation, localization and distribution of technical content in various formats for our customers and partners. You will play a key role in translating complex technical information into clear, easy-to-understand content, ensuring compliance and providing our customers with high-quality, accessible resources.
What You’ll Do
- Gather technical information from internal teams, and translate it into clear, accessible language suitable for a diverse audience ranging from homeowners to experienced installers.
- Create and/or localize high-quality technical content, such as newsletters, installation manuals, troubleshooting guides, application notes, support pages and training material.
- Create visually appealing and effective slides, diagrams and other graphic content to enhance the presentation and comprehension of technical information.
- Liaise with in-country experts to adapt technical content to meet local needs and standards, and ensure consistency in style, tone, and terminology between language regions and content formats.
- Coordinate and schedule instructor‑led training sessions for our partners and conduct train‑the‑trainer sessions to equip instructors with the necessary knowledge and tools for effective training.
- Continuously improve content creation processes, explore innovative ways to enhance the effectiveness of technical communication and stay updated on industry trends for content creation and instructional design.
What You’ll Bring
- 5+ years of experience in technical writing, preferably in the field of electrical engineering.
- Demonstrated ability to understand technical concepts and translate them into engaging content.
- Experience in coordinating and delivering instructor‑led training both in-person and virtual.
- Excellent organizational and project management skills with an ability to adapt to shifting priorities.
- Familiarity with industry‑standard tools and software used for technical content creation.
- Ability to work with high degree of autonomy in a collaborative team environment.
- Strong written and verbal communication skills in English with a keen attention to detail.
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