Technical Support Specialist (mfd)

ABB; Ratingen; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A global technology leader in Ratingen, Germany is seeking a Technical Sales Support Specialist. You will provide technical advice, support during negotiations, and deliver product training. The ideal candidate has a degree in electrical engineering, 2 years of relevant experience, and fluency in German and English. This position offers Full-Time employment and various benefits including stock acquisition and coaching opportunities.

Leistungen

ABB Employee Stock Acquisition Plan (ESAP)

Learning & training opportunities

ABB Children's Holiday Home

Personal coaching offers

Qualifikationen

• Independent technical induction in application software and knowledge of relevant standards.
• 2 years of experience in specified product range.
• Ability to communicate in German (C2) and English (B1).

Aufgaben

• Offer technical advice and support on customer specifications.
• Provide technical support during meetings and negotiations.
• Perform diagnostics to propose suitable technical solutions for complex inquiries.
• Deliver training on products/services and assist in preparing technical articles.

Kenntnisse

Dhcp

SQL

Active Directory

VOIP

VMware

Customer Service

Windows

Trouble Shooting

Java

VPN

Sharepoint

hardware

Dns

Technical Support

Software Applications

Ausbildung

Degree in Electrical Engineering

Jobbeschreibung

Overview

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.

This Position reports to :

EL Sales Supp. Mgr.-Configur.&Quotation

The work model for the role is : onsite / #LI Onsite

Key responsibilities

In this role you will have the opportunity to support the sales organization and its customers in determining the most technically appropriate and cost-effective solutions. Each day you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology.

Main stakeholders are all the customers in the German Region under certain circumstances outposts from our customers in the EU.

You will be mainly accountable for :

• Offering technical advice and providing comments on enquiry specifications for customers / channels / Sales Engineers regarding ABBs products / systems / applications.
• Providing technical support during technical meetings product presentations and negotiations.
• Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs; and proposing the most suitable technical solutions for complex enquiries.
• Delivering product / solution / service-related training; and supporting the managers in preparing and validating the technical articles to publish.

Qualifications for the role

• You are learned to work with the relevant tools for this position and the products
• We expect independent technical induction in application software and knowledge of standards relating to our relevant product portfolios.
• Ability to demonstrate your experience in advanced skills and you have 2 years of experience in specified product range
• Degree required as electrical engineer and demonstrated track record in the market electrical Industry OEM Building technology
• You are at ease communicating in German (C2) and English (B1)

Benefits

• ABB Employee Stock Acquisition Plan (ESAP)
• Learning & training opportunities
• ABB Childrens Holiday Home
• Personal coaching offers

Interested in joining our team We are looking forward to receiving your complete application through our online the case of equal suitability people with severe disabilities and their equals are given preference.

ABB AG

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Additional details

Required Experience : IC

Key Skills

• Dhcp
• SQL
• Active Directory
• VOIP
• VMware
• Customer Service
• Windows
• Trouble Shooting
• Java
• VPN
• Sharepoint
• hardware
• Dns
• Technical Support
• Software Applications

Employment Type : Full-Time

Experience : years

Vacancy : 1