Technical Service Engineer

Envalior; Dormagen; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading materials company in Dormagen is seeking a Technical Service Engineer to provide advanced technical support to the sales team and customers. The ideal candidate will have a degree in plastics technology, excellent processing method knowledge, and strong analytical and communication skills. This role offers competitive compensation and opportunities for travel across Europe, emphasizing a collaborative and empowering work environment.

Leistungen

Competitive Compensation

Comprehensive Benefits

Work-Life Balance & Flexibility

Training & Development Opportunities

Diversity & Inclusion

Qualifikationen

• Degree in plastics technology, plastics processing, or a comparable technical education.
• Excellent understanding of injection molding, extrusion, and blow molding processing methods.
• Strong analytical skills and solution-oriented mindset.
• Experience in plastic component design is a plus.
• Knowledge of general and polymer chemistry is an advantage.

Aufgaben

• Provide advanced technical support to the sales force and customers.
• Present product portfolio at workshops and trade fairs.
• Coordinate troubleshooting activities for technical issues.
• Support molding trials and resolve complaints at customer sites.
• Deliver technical training to new employees.

Kenntnisse

Technical support

Analytical skills

Communication skills

Customer orientation

Flexibility

Ausbildung

Degree in plastics technology or related field

Tools

MS Office

Jobbeschreibung

Overview

Join Envalior – Imagine The Future!

Are you passionate about driving technical excellence in a constantly evolving environment? At Envalior, we are seeking a talented Technical Service Engineer to join our dynamic team and support our mission to deliver high-performance materials through expert technical guidance and customer collaboration.

At Envalior, the future of high-performance materials isn't just being shaped; it's being pioneered. We foster an environment where every voice is heard and ideas are valued. Empowerment is the driving force behind our pioneering spirit, allowing our teams to take initiative, explore new solutions, and revel in the thrill of constant innovation.

Join us and be a part of a team committed to making a positive impact—where safety, sustainability, collaboration, and empowerment intersect to drive innovation.

IMAGINE THE FUTURE WITH ENVALIOR

As Technical Service Engineer at Envalior, you will provide first-level support to internal and external partners, ensuring the successful implementation and processing of Envalior’s products at customer sites. You will actively support the sales team in technical tasks, enabling both new and ongoing business success.

You will make key contributions to Envalior :

• Provide advanced technical support to the sales force and customers, including material selection based on application requirements.
• Present our product portfolio at customer workshops and trade fairs with deep technical expertise.
• Coordinate troubleshooting activities for technical issues in running applications.
• Support molding trials, do troubleshooting and support single complaint handling cases at customer sites.
• Collaborate with internal processing labs to generate missing data and define process windows.
• Deliver technical training to new employees, especially within the sales force.
• Travel across Europe up to 50%, sometimes on short notice.

Requirements

THE IDEAL CANDIDATE

• Degree in plastics technology, plastics processing, or a comparable technical education.
• Excellent understanding of processing methods such as injection molding, extrusion, blow molding.
• Strong analytical skills and a solution-oriented mindset.
• Experience in plastic component design is a plus.
• Solid grasp of general properties and their relevance to product design.
• Knowledge of general and polymer chemistry is an advantage.
• Proficient in MS Office applications.
• Fluent in English; additional languages are a plus.
• High flexibility, customer orientation, and strong team and communication skills.
• Willingness to travel regularly across Europe.

Benefits

WHY ENVALIOR?

• Competitive Compensation
• Join us at Envalior and enjoy competitive compensation packages, inclusive of a global bonus program and individual performance bonuses, ensuring your hard work is recognized and rewarded.
• Comprehensive Benefits
• Your well-being matters to us. At Envalior, we provide an array of benefits supporting your financial security, health, and overall well-being. This includes retirement plans, health programs, life insurance, and comprehensive medical care.
• Work-Life Balance & Flexibility
• Maintain a healthy balance between work and personal life with Envalior's commitment to supporting your schedule.
• Training & Development Opportunities
• At Envalior, your growth matters. We encourage and invest in your professional and personal development. We support our employees in their growth and personal development through ongoing investment in their knowledge and skills via training, coaching, and mentoring.
• Diversity & Inclusion
• At Envalior, our people drive our success, so it’s only right that we provide a diverse and inclusive working environment and foster a culture of belonging, openness, and respect. We value diversity as a cornerstone of our success. We are committed to nurturing and empowering every individual to reach their full potential.

Apply

APPLY NOW!

Ready to pioneer change with Envalior? Join us in our mission to drive innovation, sustainability, and excellence. Apply today and become a part of our transformative journey towards a more sustainable future.

Submit your application online by sending your CV and motivation letter in English through our career portal. If you have any questions, feel free to connect directly with our recruiter at [e-mail]

Envalior is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

OUR HERITAGE

With a combined heritage of over 100 years, Envalior brings together two established global materials players: DSM Engineering Materials and LANXESS High Performance Materials. Our unique combined portfolio of longstanding material-, application-, and design expertise enables our customers to develop and launch sustainable future-proof designs. Envalior is the brand new materials powerhouse that was launched in early 2023.

We aim to be a global leader in sustainable and high-performance engineering materials. We imagine the future by shaping the world of today and tomorrow. We’re conscious that this is both a privilege and a responsibility – so, when we imagine the future, we’re guided by our key values to help us create a better world.