Technical Sales Engineer, Cold Chain

copeland; Deutschland; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

Copeland in Aachen, Germany is seeking a Technical Engineer to support refrigeration customers across Germany. The role centers on refrigeration applications with strong technical understanding of cooling systems in commercial and industrial environments.

The position is based in Aachen with a hybrid model, offering collaboration in the office and some remote work. Remote contracts may be considered for the right candidate.

Qualifikationen

• Experience with refrigeration, cold chain, or commercial cooling systems.
• Strong understanding of refrigeration system applications and customer integration.

Aufgaben

• Serve as the primary technical interface between OEM R&D and internal engineering teams.
• Provide technical support during specification, design, and refrigeration system selection.
• Support customers with cold chain and refrigeration application expertise.
• Deliver technical product demonstrations and support technical discussions during the sales process.
• Provide remote and onsite technical support throughout the product lifecycle.
• Assist with implementation, commissioning, and troubleshooting of refrigeration systems.
• Develop and maintain technical documentation supporting field applications.
• Support strategic and high-profile customer accounts through regular engagement and site visits.
• Monitor industry trends, refrigeration regulations, and emerging technologies.
• Collaborate with internal Technical Sales Engineers to exchange technical knowledge and field experience.
• For senior-level profiles, support account planning and identify commercial growth opportunities.

Kenntnisse

Refrigeration applications

Technical problem-solving

Customer-facing communication

Remote and onsite support

Jobbeschreibung

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

We are recruiting a Technical Engineer to support cold chain and refrigeration customers across Germany. This role is focused on refrigeration applications and requires strong technical understanding of cooling systems used within commercial and industrial cold chain environments.

Key Responsibilities

• Serve as the primary technical interface between OEM R&D teams and internal engineering teams during new product development projects
• Provide technical support during specification, design, and refrigeration system selection activities
• Support customers with cold chain and refrigeration application expertise
• Deliver technical product demonstrations and support technical discussions during the sales process
• Provide remote and onsite technical support throughout the product lifecycle
• Assist with implementation, commissioning, and troubleshooting of refrigeration systems
• Develop and maintain technical documentation supporting field applications
• Support strategic and high-profile customer accounts through regular engagement and site visits
• Monitor industry trends, refrigeration regulations, and emerging technologies
• Collaborate with internal Technical Sales Engineers to exchange technical knowledge and field experience
• For senior-level profiles, support account planning and identify commercial growth opportunities

Required Skills and Qualifications

• Experience within refrigeration, cold chain, or commercial cooling applications
• Strong understanding of refrigeration system applications and customer integration requirements
• Experience supporting OEMs, contractors, or end users within the refrigeration market
• Strong technical problem-solving and customer-facing communication skills
• Ability to provide both remote and onsite customer support

Preferred Skills and Qualifications

• Knowledge of CO2 refrigeration systems is highly desirable
• Previous experience as an Application Engineer or Technical Sales Engineer
• Experience supporting key or strategic customer accounts
• Strong autonomy and ability to work independently in a field-based role
• Existing knowledge of the European cold chain or refrigeration market

About the Location

This role is based in Aachen, Germany, with a hybrid working model that combines collaboration in the office with the flexibility of remote work. For the right candidate we would considering a fully remote contract.

Located at the heart of Europe, Aachen is a vibrant city known for its strong engineering heritage, international atmosphere, and close proximity to Belgium and the Netherlands. The region is home to world-class research institutions, advanced manufacturing, and a thriving technology community, making it an excellent environment for professionals passionate about innovation and sustainable technologies.

As part of our Aachen-based team, you'll have the opportunity to collaborate closely with colleagues across Product Management, Engineering, Sales, Marketing, and Supply Chain while contributing to solutions that support the future of commercial heating, cooling, and climate technologies.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and co