Technical Landscape Owner (f/m/d)

SAP SE; St. Leon-Rot; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading enterprise software company in St. Leon-Rot is seeking an experienced professional to manage and operate complex customer landscapes. You will utilize your technical expertise in SAP product environments and ensure high service availability. The ideal candidate has over 7 years of experience and a deep understanding of SAP technology. This role offers a collaborative culture with opportunities for personal growth and development.

Leistungen

Constant learning and skill growth

Great benefits

Collaboration-focused team

Qualifikationen

• Bachelor's degree or higher in Computer Science, Engineering, Information Management, Mathematics or comparable.
• 7+ years of experience in operation of systems installations.
• Excellent knowledge in SAP NetWeaver Administration and Operations.

Aufgaben

• Ensure high availability of customer service by supporting service restoration.
• Deep dive into issues and create RCA for continuous improvement.
• Align on planning activities and ensure operational readiness.

Kenntnisse

Customer landscape understanding

Collaboration with customers

Service restoration

Issue analysis

SAP NetWeaver Administration

System architecture analysis

Ausbildung

Bachelor’s degree in Computer Science or related field

Tools

SAP technology and products

HANA-based systems

Jobbeschreibung

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll do

• Deep understanding of customer landscape from technical and business perspectives including its interfaces
• Strong collaboration with the customer for planning and operations
• Align on upcoming changes with the Release Management and plan the execution accordingly
• Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape
• Analyse and deep dive into issues including the creation of RCAs as the foundation for continuous improvement
• Support productization of services including, if required initial setup, documentation, and standardization
• Align on planning activities and system build processes, define Handover criteria, and ensure operational readiness of the Operations team as a pre-condition for any customer GoLive

What you bring

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management, Mathematics or comparable
• Background in SAP technology and products – especially excellent knowledge in SAP NetWeaver Administration and Operations and cross-dependencies like integration
• Knowledge of the whole technology stack (Application, Database, Server management) and the ability to analyze issues and system architectures
• +7 years of experience in operation of systems installations is a must

Meet your team

Technical Landscape Owners belong to the ECS MEE (Middle and Eastern Europe) organization. We are a ring-fenced delivery team focused on one of large scale customers. We provide end to end service for this customer, operating the entire landscape with more than 80 productive systems and several of the largest HANA-based systems.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

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