- Collaborate with clients to understand business and technical requirements
- Design and propose scalable IT infrastructure and cloud solutions
- Develop scopes of work, project estimates, and technical documentation
- Implement and configure network infrastructure, hardware, and software systems
- Provide technical support during and after implementation
- Support pre-sales efforts, including proposals and client presentations
- Troubleshoot and resolve technical issues across client environments
- Maintain strong client relationships and ensure high satisfaction
- Stay current with emerging technologies and industry trends
- Manage projects from design through execution
- Contribute to accurate scoping, documentation, and continuous improvement of delivery processes
Requirements
- 4+ years of experience in network design, implementation, or related field
- Strong working knowledge of network infrastructure and cloud platforms
- Associate degree in a technical field or equivalent experience
- Minimum of two relevant industry certifications
- Experience in a client-facing technical consulting or pre-sales role preferred
- Strong documentation, scoping, and project estimation experience preferred
- Exposure to managed services environments and diverse IT infrastructures preferred
- Experience conducting systems assessments and technical reporting preferred
- Ability to lift up to 70 lbs
- Ability to sit or stand for extended periods
- Valid driver's license and reliable transportation
- Ability to travel approximately 10% within the New England region
Core Competencies
Demonstrates expertise in network design, implementation, and cloud solutions, with a strong focus on client collaboration and technical documentation. Proven ability to manage projects effectively while maintaining high client satisfaction and adapting to emerging technologies.
Highest-signal resume keywords
- Network Design
- Cloud Solutions
- Technical Documentation
- Client-Facing Technical Consulting
- Project Management
ATS Optimization Keywords
Hard Skills
- Network Infrastructure
- Cloud Platforms
- Project Estimation
- Technical Support
- Troubleshooting
- Systems Assessment
- Technical Reporting
Soft Skills
- Client Relationship Management
- Collaboration
- Continuous Improvement
Certifications & Qualifications
Industry Keywords
- Managed Services
- Technical Consulting
- Pre-Sales
Tools & Technologies
- IT Infrastructure
- Network Hardware
- Software Systems