Technical Account Manager – Poland

Visa Hunt; Deutschland; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Remote & Flexible work

Health & Wellbeing support

Professional growth budget

Zusammenfassung

Dormont Manufacturing Co is seeking a Technical Account Manager to partner with strategic customers in Germany. In this impactful role, you will guide clients through their adoption journey, ensuring successful utilization of our solutions. You will build relationships, deliver technical guidance, and collaborate with various teams to drive measurable outcomes.

The ideal candidate has at least 3 years of experience, expertise in programming languages, and a strong understanding of solution architectures. This role offers remote flexibility, comprehensive benefits, and opportunities for professional growth.

Qualifikationen

• At least 3 years of experience as a Technical Account Manager in enterprise software.
• Demonstrated technical expertise with a high-level programming language.
• Ability to tailor approaches to unique customer situations.

Aufgaben

• Serve as the primary contact and advisor for enterprise customers.
• Guide the execution of tailored technical adoption plans.
• Deliver hands-on technical guidance and best practices.

Kenntnisse

Technical expertise in programming (Java, C#, Python)

Understanding of solution architectures

Problem-solving skills

Ability to build relationships

Experience with DevOps (especially Kubernetes)

Ausbildung

3+ years in Technical Account Management or similar

Tools

Camunda products

AWS Certified Solutions Architect

Azure Solutions Architect Expert

Jobbeschreibung

About the Role

At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be “in the boat together” with clients from day one – navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast‑growing, innovative Customer Success team.

What you’ll be doing

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey.
• Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long‑term success.
• Deliver hands‑on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations.
• Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally.
• Foster strong, collaborative relationships with cross‑functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre‑Sales to drive measurable customer outcomes at scale.
• Regularly spend time on‑site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives.
• Work with public sector accounts that require security clearance (non‑exclusively; your portfolio may also contain other accounts across the UK or Europe).

What you bring

• At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software.
• Demonstrated technical expertise: hands‑on with a high‑level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks.
• Solid understanding of modern solution architectures and associated paradigms, including DevOps topics (especially Kubernetes).
• A proven track record of building trusted relationships and providing advisory services to both technical and business stakeholders—able to synthesize and explain complex issues clearly to varied audiences.
• Strategic problem‑solving competencies with a collaborative, impact‑driven mindset; comfortable tailoring approaches to unique customer situations.
• Willingness and flexibility to spend time on‑site with clients as account needs dictate (up to 50% during busy periods).
• Ability and/or willingness to use our product.

Nice‑to‑haves

• Experience in enterprise automation, business process management, process orchestration, or robotic process automation.
• Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.).
• Familiarity with Camunda products.

Compensation

We offer competitive, fair, and transparent compensation. Salary ranges are location‑based, with Standard and Major markets (global tech hubs) reflecting local competition.

The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:

• United States: $150,100.00 to $242,000.00
• United Kingdom: £94,200.00 to £155,000.00
• Singapore: S$186,400.00 to S$279,600.00

Benefits & Perks

• Remote & Flexible: Work from anywhere with a setup that suits you, home office budget, co‑working space support, and flexible time off to recharge when you need it.
• In‑Person Connection: We invest in meaningful face‑time through our Annual Kickoff (Vienna in 2025, Madrid in 2026), team offsites, and Camundi Connection Budgets, including contributing to meetups while traveling and local gatherings with fellow Camundi.
• Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from staying active to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.
• Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
• Professional Growth: Up to $/€/£1,000 per year for self‑driven learning: courses, certifications, books, you decide!

EEO Statement

Everyone is welcome at Camunda — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!

AI in our hiring process

Camunda may use AI tools to aid the screening of applications and during the interview process. Learn more here.

This role is an existing vacancy