Technical Account Manager - DACH

Meyandy LLC; Deutschland; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Camunda is seeking an experienced Technical Account Manager (TAM) to partner with designated enterprise customers in the DACH region, helping them realize measurable value from our platform. You’ll work closely with cross-functional teams to guide adoption, manage risks, and drive successful outcomes.

The role includes hands-on technical guidance, on-site engagements up to 50% during busy periods, and collaboration with Customer Success, Consulting, Engineering, and Sales to scale customer

Qualifikationen

• 3+ years of experience as a Technical Account Manager or a comparable role in enterprise software.
• Hands-on experience with a high-level programming language.

Aufgaben

• Serve as the primary technical contact and trusted advisor for designated enterprise customers in the DACH region.
• Guide the creation and execution of tailored technical adoption plans to maximise business outcomes.
• Deliver hands-on technical guidance, best practices, and advisory services to business and technical stakeholders from onboarding through ongoing operations.
• Identify and remove execution risks by conducting platform health checks and facilitating escalation management.
• Foster collaboration with cross-functional Camunda teams (Customer Success, Consulting, Support, Product, Engineering, Sales, Pre-Sales) to drive measurable outcomes.
• Spend significant time on-site with accounts (up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives.

Kenntnisse

Technical Account Manager

Programming language

Jobbeschreibung

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production - safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies. Ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.

About the Role:

At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be “in the boat together” with clients from day one - navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing, innovative Customer Success team.

What you’ll be doing:

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
• Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success
• Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders - from onboarding through ongoing operations
• Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
• Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale
• Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives
• Work with public sector accounts who require security clearance (non-exclusively, your portfolio may also contain other accounts across the UK or Europe)

What you bring:

• At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software
• Demonstrated technical expertise: hands-on with a high-level programming language (s…

Technical Account Manager - DACH - Camunda, Germany.

Mots-clés : Customer Success.