Team Lead - Site Reliability Engineering (all genders)

Jackalope Digital LLC; Berlin; Hybrid; EUR 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Modern equipment

Learning budget

Team events

Hybrid work model

Zusammenfassung

FACT-Finder is seeking a Team Lead Site Reliability Engineering to own hosting reliability across on‑prem and cloud, driving modernization to Kubernetes on Harvester. You will lead a 4-person Hosting team, shape the NG Search Operator, and implement AI-driven monitoring and automation.

Fluency in English is required, German is a plus, and a hybrid work model is offered across Europe. You will own capacity, cost, and performance, ensuring scalable, resilient infrastructure while guiding the

Qualifikationen

• Proven leadership experience managing an engineering team.
• Hands-on production Kubernetes and Harvester experience.
• Experience migrating from bare metal to a k8s-based platform.
• Strong English communication; German a plus.
• Experience applying AI in operations and automation.

Aufgaben

• Own the operational health of hosting across on-prem and cloud, including availability and incident management.
• Drive modernization toward Kubernetes on Harvester, including cluster topology, storage, networking, and backup.
• Build production-grade Kubernetes platform: lifecycle, upgrades, RBAC, secrets, GitOps, observability, and policy guardrails.
• Shape the NG Search Operator and solve auto-scaling for the current architecture.
• Define on-prem hybrid model, workload placement, cloud bursting, and cost-control while keeping portability for future cloud-only moves.
• Own capacity planning and hosting cost as a managed lever.
• Lead and develop the Hosting team, define technical direction and ownership culture.
• Incorporate AI as a core part of operations: diagnosis, automation, monitoring, and insights.

Kenntnisse

Kubernetes

Leadership

Harvester

Migration

Operators

AI tools

English

German

Tools

KubeVirt

vSphere

OpenStack

Harvester

Jobbeschreibung

Introduction

FACT-Finder builds product discovery technology for eCommerce and is trusted by leading online shops across Europe with its two products Next Generation and Infinity. We are actively modernizing our hosting toward Kubernetes on Harvester – as an on-prem hybrid with the option to scale fully into the cloud in the mid-term. As Team Lead Site Reliability Engineering (all genders), you own the reliability, scalability, and cost of our hosting environments, drive this transformation end-to-end, and lead the team that delivers it.

Your mission

• You own the operational health of our hosting across on-premise (Frankfurt, Stockholm) and cloud – availability, performance, and incident management.
• You actively drive the modernization toward Kubernetes on Harvester: cluster topology, storage (Longhorn), networking (VLAN, load balancing, ingress), backup, and disaster recovery.
• You build a production-grade k8s platform: lifecycle, upgrades, RBAC, secrets, GitOps (Argo CD / Flux), observability, and policy guardrails.
• You shape the NG Search Operator (custom Kubernetes operator) and solve auto-scaling (HPA, VPA, KEDA, cluster autoscaler) for the current architecture.
• You concretely define our on-prem hybrid model: which workloads run where, how we burst into the cloud, how we keep latency and cost under control – while keeping the architecture portable enough for a future cloud-only move.
• You own capacity planning and hosting cost and turn cost into a deliberate, managed lever.
• You lead and develop our currently 4-person Hosting team, own performance and technical direction, and set the standards and ownership culture.
• You make AI a core part of our operations: diagnosis, automation, monitoring, and insight.

Your profile

• Strong background in infrastructure or platform engineering across on-premise and cloud.
• Hands-on depth with Kubernetes in production: cluster lifecycle, upgrades, networking, storage, RBAC, observability, GitOps delivery.
• Proven people leadership experience, excellent communication and stakeholder management skills.
• Ideally practical experience with Harvester or comparable HCI/virtualization platforms (KubeVirt, vSphere/ESXi, OpenStack).
• Experience leading a real migration from bare metal / classic VMs to a k8s-based platform – including stateful workloads, storage migration, cutover, and rollback.
• Comfort designing or operating Kubernetes operators (custom controllers / CRDs), ideally for stateful systems like search, databases, or streaming.
• Solid grasp of auto-scaling primitives (HPA, VPA, cluster autoscaler, KEDA) and how they interact with capacity planning on-prem and in the cloud.
• Experience with on-prem hybrid architectures and owning reliability, capacity, and cost for production systems.
• Hands-on fluency with AI tools in day-to-day operations.
• Fluent English; German is a plus.

THE JOY OF WORKING WITH US

• Impact from day one: Your work directly influences the revenue of leading eCommerce brands across Europe.
• Leadership with real scope: You lead an established team and shape our platform in a decisive phase of our transformation.
• Modern tech stack: Kubernetes, Harvester, GitOps, auto-scaling, and an exciting path toward the cloud – with room to build things right.
• AI-first mindset: We use AI as a real part of our daily work, not as a buzzword.
• Ownership & growth: Clear responsibility, short decision paths, and the opportunity to actively shape your role.
• Flexible work: Hybrid work model with a focus on outcomes.
• Strong team: Experienced engineers, an open feedback culture, and an environment where reliability is treated as a real engineering discipline.
• Attractive benefits: Competitive salary, modern equipment, learning budget, and regular team events.

Job Location

Berlin, Munich, Pforzheim or Stockholm (hybrid)