A global financial technology company in Berlin is seeking a professional to support SaaS customers and oversee regional customization solutions. Responsibilities also include capacity planning and integrating external resources necessary for project fulfillment. This role offers engagement with strategic projects in a dynamic environment.
Aufgaben
Reports to the Domain Head of Platform Solution.
L3 support of the application for all European SaaS customers.
Owns all related regional Avaloq customization solutions.
Defines together with the Domain Scrum Master and the team the work model for the team.
Facilitates team meetings in order to meet the requirements of the customer.
Provides technical teams for dedicated strategic projects, customers and squads in the region.
Integrates external resources necessary to fill the positions/capacity required to fulfil its mission.
Responsible for the capacity planning and the ramp up of the team.
Jobbeschreibung
Responsibilities
Reports to the Domain Head of Platform Solution
L3 support of the application for all European SaaS customers
Owns all related regional Avaloq customization solutions
Defines together with the Domain Scrum Master and the team the work model for the team
Facilitates team meetings in order to meet the requirements of the customer
Provides technical teams for dedicated strategic projects, customers and squads in the region
Integrates external resources necessary to fill the positions/capacity required to fulfil its mission
Responsible for the capacity planning and the ramp up of the team
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