Systems Administrator at General Dynamics Information Technology

General Dynamics Information Technology, Inc.; Wiesbaden; Vor Ort; EUR 75.000 - 101.000; Vollzeit

Zusammenfassung

General Dynamics Information Technology, Wiesbaden, Germany, is seeking a Systems Administrator for on-site support. You will provide Tier 1–2 technical assistance, manage requests, and maintain system health across data center and enterprise IT infrastructure.

The role requires Top Secret clearance and relevant military/government experience. The candidate should have 5+ years of related experience, current IAT II certification, and at least one major certification (e.g., MCSA, CCNA).

Qualifikationen

• BS/BA in information technology or related field; preferred.
• 5+ years of related experience.
• Current IAT II Certification required at time of hire.
• At least one major industry certification (MCSA, CCNA, etc.).
• Top Secret clearance required; government/military experience desired.

Aufgaben

• Provide Tier 1 and Tier 2 support for IT systems and users.
• Manage and track service requests, ensure timely resolution.
• Maintain system documentation and configurations.
• Assist with deployment, configuration, and troubleshooting of hardware and software.

Kenntnisse

IT System Administration

Technical Support

Information Technology

Ausbildung

BS/BA in information technology or related field

Jobbeschreibung

Systems Administrator

General Dynamics Information Technology, Wiesbaden, Germany. Full time, on site.

Job Details

• Clearance Level Top Secret Category IT Infrastructure and Operations
• Location Wiesbaden, Germany (Onsite Workplace)
• Key Skills For Success Information Technology (IT) System Administration Technical Support
• REQ#:RQ228447
• Public Trust:None
• Requisition Type:Regular

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

Systems Administrator GDIT has an exciting opportunity for System Administrator to support U.S. Army Europe in Wiesbaden Germany. Advance how our customers operate while you advance your career. Join GDIT as a Systems Administrator and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

The System Administrator will be responsible for providing Tier 1 and Tier 2 customer support, responding to, tracking, and following-up on telephone, e-mail, and team member requests for support. The Systems Administrator will also be responsible for the continuous review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer. Recommends future direction or projects to management. Provides expertise and direction in the development or modification of software programs and applications to enhance an operating system.

MEANINGFUL WORK AND PERSONAL IMPACT: As a Systems Administrator, the work you’ll do at GDIT will be impactful to the mission of U.S. Army Europe and AFRICOM. You will play a crucial role in mission command support. Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software. Monitor all installed Information Technology Systems and infrastructure, as well as installs, configures, tests and performs routine maintenance on operating systems, application software and system management tools to ensure the highest levels of systems and infrastructure availability. Troubleshoot system related problems. Remain current in operating systems/software analysis and technological developments and applications. Enter support requests and track issues in the designated issue management system and triage requests. Experience with Virtualization, Windows, Storage, Linux, SQL, SCCM, and Active Directory. Assist and support the development, configuration, testing, and evaluation of Commercial Solutions for Classified (CSfC) solutions. Develops technical documentation, system architecture, and system design documentation. Provide support to end users on a variety of issues including office automation software, scanning, printing, file recovery, user account management, and password resets. Perform cable management to add, move, install, and troubleshoot issues at user workstations and within data center areas. Provide management of Active Directory Organizational Unit’s to ensure compliance with organization policy. Manage and coordinate executive Video Teleconference meetings and their associated scheduling system. Maintain VTC equipment. Responsible for being on-call 24 hours a day and coordinating leave and absence to ensure coverage. Must be able to travel occasionally. Excellent communication skills and detail oriented and organized. Experience identifying, analyzing, and resolving system problems.

What you’ll need to succeed

• Education: BS/BA in information technology or related industry training in performing systems administration support is preferred.
• Experience: 5+ years of related experience
• Technical skills: A current IAT II Certification is required at time of hire. Candidates should have at least one major industry certification (MCSA, CCNA, etc.)
• Security clearance level: Top Secret Clearance
• Role requirements: Relevant and related military or government experience performing systems administration support is desired.

Work Requirements

Years of Experience 5 + years of related experience may vary based on technical training, certification(s), or degree. Certification Cisco Certified Network Associate (CCNA) | Cisco - Cisco. Travel Required Less than 10% Citizenship U.S. Citizenship Required.

Salary and Benefit Information

The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.