System Engineer Manager, EMEA - Engineering Services

Corning Incorporated; Berlin; Vor Ort; EUR 120.000 - 170.000; Vollzeit

Zusammenfassung

Corning Incorporated in Berlin, Germany, is seeking a System Engineer (SE) Manager, EMEA to lead a team of system engineers who support AI Data Centers, Carrier, and LAN networks for buildings and campuses. The role acts as the technical bridge between customers, Field Engineers, and internal Development and Product teams.

You will guide the SE team, drive KPI-based performance, and implement change management to optimize processes and CRM adoption across Service Cloud.

Qualifikationen

• University degree in Telecommunications or Electrical Engineering or equivalent.
• 5+ years in Telecom, Data Center, or structured cabling design.
• 3+ years in supervisory/people-leadership roles.
• Proven ability to present to C-level executives and manage expectations.
• Fluent in English; other European languages are a plus.
• Strong cross-functional collaboration and problem-solving skills.

Aufgaben

• Lead and coach a SE team across Europe, aligning priorities and KPIs.
• Provide pre-sales support, system design, training, and customer presentations.
• Deliver technical guidance on passive structured cabling and BOMs, and support RFIs with complete solutions.
• Assist with change management and CRM adoption across teams and processes.
• Foster collaboration with Commercial, Product Management, and Operations to align objectives.
• Build a high-performing team culture, manage recruitment and onboarding.

Kenntnisse

Team leadership

Technical leadership

Telecommunications

Customer engagement

Executive communication

Cross-functional collaboration

English fluency

Ausbildung

University degree in Telecommunications or Electrical Engineering

Tools

Service Cloud CRM

Jobbeschreibung

For our location in Berlin, Germany, we are looking for a

About the Role

Step into a hands-on leadership role at Corning as our System Engineer (SE) Manager, EMEA.You'll lead a team of System Engineers, who are Corning’s product and system experts supporting three exciting markets: AI Data Centers, Carrier, and LAN networks for buildings and campuses. Your team is the go-to resource for passive structured cabling solutions — advising customers on product selection and system design, and serving as the technical bridge between our customers, Field Engineers, and internal Development and Product teams.

What You'll Do

As a Technical Expert:

• Deliver technical support, training, and presentations on Corning's passive structured cabling portfolio to end customers, installers, and distribution partners across AI Data Center, Telecom, and LAN markets.
• Advise customers on product applications — explain benefits, value propositions, and provide detailed part numbers for complete system solutions.
• Respond to customer RFIs with full system solutions, including Bills of Materials (BOMs) and drawings tailored to their requirements.
• Provide pre-sales support: product recommendations, system design, installation training, and testing.
• Create datasheets and technical papers, and deliver clear Corning vs. competitor product comparisons.
• Share feedback with Development and PLM on product improvements, new ideas, and compliance with regional standards.

As a People Leader:

• Guide, coach, and develop your SE team — setting priorities, KPIs, and clear objectives while ensuring team members are properly trained to succeed.
• Lead change management to drive optimized processes and team efficiency, with a strong focus on Service Cloud CRM adoption.
• Own annual reviews, development plans, coaching, and administrative tasks such as expense approvals.
• Build a cohesive team culture where every member feels valued, and manage recruiting, onboarding, or workforce adjustments as needed.
• Collaborate closely with peer leaders across Commercial, Product Management, and Operations (Manufacturing, Development) to keep the wider organization aligned.
• 5-8 years relevant work experience; at least 3 years supervisory experience.

What You Bring

• University degree, preferably in Telecommunications or Electrical Engineering.
• 5+ years of experience in Telecom, Data Center, or structured cabling design; at least 3 years supervisory experience.
• Proven success in leadership and managing technical teams.
• Excellent communication skills, including experience presenting to C-level executives with the finesse to manage expectations and difficult conversations.
• Fluent in English, any other European language is a plus.
• Strong ability to resolve customer challenges through cross-functional collaboration.
• Experience driving organizational change across people, process, and technology.
• Direct customer engagement experience — presenting, training, and demonstrating value propositions.
• Established working relationships across Commercial, PLM, and Operations.

Travel & Schedule

Travel: 25–35%, mainly across continental Europe, with additional travel across EMEA (including Israel and Africa) and occasionally beyond. Flexibility for short-notice travel (24–48 hours) and overnight stays is essential.

Requirements:

Valid EU work authorization or citizenship, plus a current, valid driving license with a clean record for international car rentals.

Hours:

Minimum 40-hour work week plus travel time as required.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our top priority. Our Compensation & Benefits package supports your health and well-being, your financial goals, and your career—from day one.

• Company-wide bonuses and long-term incentive programs are linked to key business results, ensuring you're rewarded when the company succeeds. When Corning wins, we all win.
• Our health and well-being benefits include company-funded retirement plan, paid leave, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling valued and recognized motivates us even more. That's why Corning offers a recognition program to celebrate achievements and recognize colleagues who deliver exceptional performance.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [e-mail].