Student Hub Advisor (m, f, d)

GUS Germany GmbH; Berlin; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

An international educational institution in Berlin is seeking a Student Hub Advisor to provide essential support and advice to students. The role involves assisting students with academic inquiries, organizing events, and promoting student engagement. Ideal candidates will have strong organizational and service skills, fluency in German and English, and relevant experience in student services. This position offers a dynamic and multicultural work environment with multiple benefits.

Leistungen

30 days of vacation

Health budget for preventive services

Online language courses

Numerous campus events

Qualifikationen

• 1-3 Years of Experience in the student services field or comparative field.
• Demonstrated organizational experience in running events.
• Demonstrated skills in initiative problem-solving.

Aufgaben

• Provide advice and support to students during their Bachelor's or Master's degree studies.
• Organize and support student events to enhance engagement.
• Outreach to students identified as at risk and offer support.

Kenntnisse

Excellent organizational skills

Strong conflict resolution skills

Excellent written and spoken languages skills in German and English

Ability to work in a fast-paced environment

Ability to work effectively in a multicultural environment

Excellent service skills

Ausbildung

Completed commercial apprenticeship

1-3 Years of Experience in student services

Jobbeschreibung

Your profile

• Excellent organizational skills
• Strong conflict resolution skills
• Excellent written and spoken languages skills in German and English
• Ability to work in a fast-paced environment
• Ability to work effectively in a multicultural environment
• Excellent service skills
• Demonstrated organizational experience in running events, such as welcome days or new student orientation
• Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
• 1-3 Years of Experience in the student services field or comparative field; Completion of a commercial apprenticeship; Demonstrated practical experience in service: ie hotel industry, customer-oriented administration and/or higher education

Why us?

What we offer:

• Opportunity to work with a great team in a dynamic and international environment
• 30 days of vacation /5 working days per week
• After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
• Various online language courses and opportunities to participate in online collaboration courses
• Numerous campus events from the fields of art, culture, business and science
• Opportunity to develop and implement new ideas and concept

Your Responsibilities

The opportunity:
The Student Hub Advisor supports students during their Bachelor’s or Master's degree studies by providing them with needed advice and support to successfully complete their degree program. The UE Student Hub Centre is the heart of operational services and the main contact point for students' questions concerning study-related topics or support needs: i.e. how do I apply for Bafög, how does health insurance work with health insurance, who should I talk to about -semester abroad -finding an internship - retake exams? where can I find an internship? I failed an exam, when can I retake it, how do I apply for a semester break? and much more. If you are a person who likes to help students learn skills and tools that will help them succeed in their career goals, this is the job for you.

Key Activities & Responsibilities:

• Provide excellent and effective service to students in a timely manner
• Respond to a wide variety of enquiries via different systems and in person
• Organize student events & support student clubs to increase student engagement & sense of belonging
• Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their need(s). They will refer students to the relevant support based on their needs
• Help identify the students’ issues or needs and refer them to the appropriate support service
• Keep up-to-date information about support services on campus to be able to refer students to these supports as needed
• Oversee & support peer mentor program, including helping to train student mentors
• Share suggestions for improvements to the campus/learning environment with the responsible department
• Other related duties