Strategy & Operations Manager - B2B2C

1global; Berlin; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

1GLOBAL in Berlin is seeking a Strategy & Operations Manager to scale our B2B2C operations and operationalize partner launches. You will blend strategic thinking with hands-on execution, spanning product, commercial, finance and legal to translate signed agreements into scalable, repeatable processes.

You will size opportunities, build commercial models, and steer cross-functional teams to deliver fast, measurable results in a dynamic telecom environment.

Qualifications

• 2+ years of experience in a high-performance environment such as management consulting, investment banking, or fast-scaling tech.
• Strong project management with accountability for outcomes.
• Strong analytical skills and comfort with data-driven decisions.
• Excellent written and verbal communication with the ability to distil complexity.
• Comfort operating with ambiguity and defining structure where none exists.
• Track record of taking full ownership of complex projects.
• Strong interpersonal skills and ability to influence stakeholders.

Responsibilities

• Size new partner or market opportunities and build the commercial models that underpin negotiations.
• Own the live launch of a partner deal, coordinating across product, commercial and legal.
• Turn repeatable issues into scalable processes instead of relying on tribal knowledge.

Skills

Project management

Analytical skills

Data-driven decisions

Communication

Ambiguity handling

Ownership of complex projects

Stakeholder alignment

Process documentation

Job description

1GLOBALis a technology-driven global mobile communications provider, delivering global connectivity solutions to enterprises and consumers. Powered by a best-in-class telecom platform – including its own owned and operated global mobile core network, fully fledged in-house developed eSIM technology, and an extensive portfolio of telecom licenses – 1GLOBAL operates as a fully regulated telecommunications provider across 40 countries worldwide.

We serve many of the world’s leading banks, enterprises, and digital-first businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service providers. Today, 1GLOBAL connects more than70 million people and devices globally, enabling our customers to launch, scale, and innovate with confidence in the mobile ecosystem.

1GLOBAL is a profitable, fast-growing business. With full-year revenues in 2025 exceedingUS$200 millionand profits of overUS$25 million, we generate strong cash flows to fund our growth allowing us to continuously invest in infrastructure, platform innovation, and global expansion. Recent years have marked a defining phase in our journey, with major enterprise and mass-consumer client wins accelerating our evolution into a global mobile connectivity powerhouse, purpose-built to enable consumer brands to enter and succeed with their own aspirations to offer telecommunications services to their clients.

Founded in 2022 by experienced technology entrepreneurs,Hakan KoçandPyrros Koussios, 1GLOBAL has rapidly emerged as a European technology leader shaping the future of global telecommunications. We operate as a fully regulated Mobile Virtual Network Operator (MVNO) in 12 countries and as a regulated telecom operator in an additional 28 markets. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, our team of close to500 experts across 15 countriesis united by a single ambition: to redefine global mobile connectivity through technology, scale, and execution excellence.

About the Team

We are hiring a Strategy & Operations Manager to work closely with the Head of B2B2C & Chief Marketing Officer, focused on scaling and operationalising our B2B2C business, where enterprise partners launch consumer-facing mobile products powered by 1GLOBAL’s platform.

This role sits at the centre of one of the company’s highest-priority growth areas. You will combine strategic thinking with hands‑on execution, ensuring that partner launches, commercial initiatives, and cross‑functional programmes move from plan to delivery with speed and precision.

You will operate at the intersection of commercial, product, finance, and legal, translating signed partner agreements into executable, scalable operational structures.

The right person for this role gets energy from making complex things work: comfortable with ambiguity, decisive with incomplete information, and known for following through. You can zoom out to see the strategic picture and zoom in to fix the process that's slowing a product launch down.

What You'll Be Doing

You'll take on the analysis and commercial work that shapes a decision: sizing a new partner or market opportunity, building the commercial models that underpin negotiations with mobile network operators or enterprise partners.

Once a partner deal is signed, you own getting it live. You run point across product, commercial, and legal during the launch: the one who notices a blocker three weeks before it would otherwise surface and pulls in the right people to resolve it.

And when you notice the same problem getting solved from scratch each time, whether that's a launch checklist that only lives in one person's head or a commercial report rebuilt every quarter, you're the one who turns it into a repeatable process.

Requirements

About You

Must Have

• 2+ years of experience in a high-performance environment such as management consulting, investment banking, or a fast‑scaling technology company.
• Strong project management: proven ability to run multiple workstreams simultaneously, with real accountability for outcomes, without dropping the ball.
• Strong analytical skills and comfort working with data to support decisions.
• Excellent written and verbal communication, with the ability to distil complexity into clear, compelling narratives.
• Confident operating with ambiguity, able to define structure where none exists and act without waiting for perfect information.
• A track record of taking full ownership of complex projects and seeing them through to completion.
• Strong interpersonal skills and the ability to influence and align stakeholders without direct authority.
• A natural inclination to systematise: if you see a process that relies on tribal knowledge or heroic effort, your instinct is to document it, improve it, and make it repeatable.
  

Nice to Have

• Exposure to platform‑to‑partner commercial models in fintech, telecom, or consumer apps.
• Experience working in or alongside a commercial or go‑to‑market function.
• Exposure to regulated industries or complex partner ecosystems, where legal and compliance requirements shape how fast something can launch.

Why 1GLOBAL?

• Growth Opportunities:Advance your career in one of the fastest growing telecommunications companies, expanding over 100% year-on-year under the leadership of successful tech entrepreneurs.
• Major Transaction Exposure:Be in the driver’s seat for transactions that will have an impact on the future telco industry.
• Work with a Talented Team:From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals.
• Dynamic Work Environment:Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
• Professional Development:Work alongside industry experts to enhance your skills and knowledge in a cutting‑edge field.
• International Experience:Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
• Open Communication Culture:Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
• Get Things Done Attitude:Be part of a results‑driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.

1GLOBAL is a trading name of 1GLOBAL Holdings B.V.