Strategy & Operations Intern - Ops Focus arbeitnow Finmid.com Berlin · 10/16/2026

Primetime; Berlin; Hybrid; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Beautiful Berlin office

WeWork access worldwide

Regular EU off-sites

30 vacation days per year

Flexible, distributed-first culture

Job summary

finmid is seeking a Strategy & Operations Intern in Berlin to help optimize operational processes and support revenue-driving efforts. You will collaborate with Sales, Product and Risk to resolve customer issues and improve the customer experience.

This 6-month, full-time internship (40h/week) offers hands-on exposure to market research, data analysis, and process improvements, with the potential for a full-time offer for top performers.

Qualifications

• Bachelor's or Master's in Business Administration, Economics, Finance, or related field.
• Experience in operations, customer service, or related area preferred.
• Strong analytical skills and experience with data analysis tools.
• Excellent English language skills.
• Available to work full-time internship for 6 months (40h/week).

Responsibilities

• Collaborate with internal teams (Sales, Product, Risk) to resolve customer issues and ensure a seamless customer experience.
• Assist in customer onboarding, conducting business reviews, and improving operational processes.
• Conduct market research and analyze data to inform strategic decisions and process improvements.
• Support the optimization of operational workflows to enable scalable growth.
• Identify challenges and propose actionable solutions to improve customer satisfaction, retention, and adoption.
• Build foundational skills in analysis, communication, and project coordination.

Skills

Analytical skills

Data analysis tools

English fluency

Fast learner

Structured problem solving

Education

Bachelor's or Master's in Business Administration, Economics, Finance

Job description

finmid is a platform enabling software businesses to grow their revenue by embedding financial services in their product through a single integration. By productizing the complexity of financial services, finmid empowers companies to offer financial services where FinTech isn't the mission, but enables the mission. More about who we are and what we do here .

About the opportunity

As a Strategy & Operations Intern at finmid, you’ll play a pivotal role in optimizing operational processes and supporting our revenue-driving efforts. Collaborating with cross-functional teams, you will tackle operational challenges, improve internal workflows, and contribute to projects that shape our customer experience and accelerate finmid's growth. This internship intends to equip you with the skills necessary for a successful full-time role at finmid, and we will extend job offers to return full-time for the best performers.

In this role, you will:

Collaborate with internal teams (Sales, Product, Risk) to resolve customer issues and ensure a seamless customer experience.

Assist in customer onboarding, conducting business reviews, and improving operational processes under the guidance of the Business Ops Manager.

Conduct market research and analyze data to inform strategic decisions and process improvements.

Support the optimization of operational workflows to enable scalable growth.

Identify challenges and propose actionable solutions to improve customer satisfaction, retention, and adoption.

Build foundational skills in analysis, communication, and project coordination.

What you need to be successful:

Background:

You have a Bachelor or Master's in Business Administration, Economics, Finance, or a related field.

Ideally, you have already gained experience in operations, customer service, or a related area.

Skills:

You have excellent English language skills

You possess exceptional analytical skills and have experience with data analysis tools

You are available to work for 6 months, as a full-time intern (40h/week)

You are analytical and enjoy structuring abstract problems into actionable recommendations

You are a fast learner and work well within a fast-paced work environment

You actively help yourself (and others) to be successful

You give and receive open, direct, and timely feedback

Flexible, distributed-first work culture (with a beautiful office in Berlin if you prefer in-person)

Access to WeWork offices worldwide

Regular team off-sites across the EU

30 vacation days per year

We're looking for people with passion, grit and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. We welcome diverse perspectives and people who think out of the box and aren't afraid to challenge assumptions. Join us.

This overview was written from the original listing to help you understand the role. Always confirm the specifics on the employer’s application page.