Strategic Accounts Manager (m/f/d)

Sereact; Deutschland; Hybrid; EUR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Wellpass

Company car

Flexible work schedule

Remote or hybrid from Stuttgart area

Competitive remuneration

Career growth opportunities

Zusammenfassung

Sereact is hiring a Strategic Accounts Manager in Germany to own and grow key customer relationships across intralogistics and automation sectors. You will drive value realization, ROI, and expansion opportunities while collaborating with Product, Engineering, and Operations. Travel up to 50% is expected, with a hybrid work setup from the Stuttgart area.

This hands-on, high-impact role combines account management, customer success, and commercial growth within a fast-scaling AI robotics company.

Qualifikationen

• Strong understanding of intralogistics, automation, robotics, or industrial tech.
• Experience managing and growing enterprise or strategic accounts.
• Background in a scale-up or fast-growing environment.
• Proven ability to drive commercial expansion and customer outcomes.

Aufgaben

• Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
• Act as trusted advisor to operational and executive stakeholders
• Drive customer value realization and ROI through strategic account management
• Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
• Develop tailored go-to-market and account growth strategies, including QBRs and EBRs
• Partner with Product, Engineering, and Operations to translate customer needs into roadmap input
• Help build the foundation, processes, and playbooks for Customer Success at Sereact

Kenntnisse

Intralogistics

Enterprise accounts

Strategic growth

English fluency

Technical affinity

Jobbeschreibung

WHO WE ARE:

We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us.

OVERVIEW:

We are hiring one of our first Strategic Accounts Managers to own and grow Sereact’s most important customer relationships. You will ensure customers get successful value generation of our AI-powered robotics solutions, drive measurable customer outcomes, and unlock expansion opportunities across Fashion, General Merchandise, E-Grocery, and 3PL customers.

This is a hands‑on, high‑impact role combining strategic account management, customer success, and commercial growth in a fast‑scaling AI robotics company.

Willingness to travel: up to 50%

Your Responsibilities:

• Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
• Act as trusted advisor to operational and executive stakeholders
• Drive customer value realization and ROI through strategic account management
• Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
• Develop tailored go‑to‑market and account growth strategies, including QBRs and EBRs
• Partner with Product, Engineering, and Operations to translate customer needs into roadmap input
• Help build the foundation, processes, and playbooks for Customer Success at Sereact

QUALIFICATIONS:

• Strong understanding of intralogistics, automation, robotics, or industrial tech
• Experience managing and growing enterprise or strategic accounts
• Background in a scale-up or fast‑growing environment
• Proven ability to drive commercial expansion and customer outcomes
• High technical affinity; engineering background a plus
• Excellent communication and stakeholder management skills
• Fluent in English (other languages are a plus)

Why Join:

• One of the first hires in a critical customer‑facing function
• High ownership and direct impact on revenue and retention
• Work at the intersection of AI, robotics, and real‑world operations
• Competitive compensation, and growth opportunities

WHAT WE OFFER:

• Wellpass (gym membership
• A motivated team and an open corporate culture
• Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day.
• Company car: An exclusive mobility offer that accompanies you everywhere.
• Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry.
• Attractive remuneration: A competitive salary plus attractive bonus options.
• Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry.