Sr Technical Adoption Specialist

Autodesk, Inc.; München; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Autodesk, Inc. is seeking a design and manufacturing enablement professional to support strategic customers worldwide. You will deliver coaching sessions, understand customer workflows, and act as a technical trusted advisor.

The role focuses on developing enablement content, leading live and scalable sessions, and helping customers adopt Autodesk solutions to achieve business outcomes.

Qualifications

• Advanced knowledge of Design and Manufacturing industry needs and workflows.
• Bachelor's degree in Mechanical Engineering or equivalent experience.
• Expert knowledge of Autodesk Inventor, Vault or Fusion Manage in production environments (5–6 years).
• Excellent verbal and written communication skills; ability to convey complex technical details clearly.
• Fluency in English and German; additional European language is a plus.

Responsibilities

• Deliver product and workflow coaching sessions to help strategic customers adopt Autodesk solutions and activate key workflows.
• Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and outcomes.
• Act as a technical trusted advisor, demonstrating product expertise to help customers achieve business outcomes.
• Develop, update, and maintain enablement content and digital assets that support coaching delivery and address workflow challenges.
• Lead live coaching and scalable group enablement sessions (1:many) for end users, including guidance and best-practice sharing.

Tools

Autodesk Inventor

Autodesk Vault

Fusion Manage

Autodesk Construction Cloud

Job description

We are looking for a professional with Design and Manufacturing experience, supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions. You will join the Technical Adoption team within the Customer Success Management group. You will join a culture that values professional development, supports growth and rewards high performance.

Responsibilities

• Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows
• Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
• Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards
• Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing

Minimum Qualifications

• Advanced knowledge of Design and Manufacturing industry needs and workflows
• Bachelor's degree or equivalent experience in Mechanical Engineering or similar
• Expert knowledge of Autodesk Inventor, Vault or Fusion Manage in a production environment 5 – 6 years Design & Manufacturing or related field experience
• Excellent verbal and written communication skills including the ability to convey complex technical details coherently to a live or virtual audience
• Proven ability to be agile and learn quickly in a fast-paced environment
• Fluency in English and German, any other additional European language a plus

Desired Skills

• Strong communicator and able to build relationships at all levels, taking initiative
• Technical consulting experience and/or technical project delivery experience with large, demanding customers
• Additional knowledge of Autodesk Fusion, Fusion Manage and Autodesk Construction Cloud/Forma is beneficial
• Technical consulting experience and/or technical project delivery experience with large, demanding clients
• Team player who enjoys supporting and interacting with other members of a shared responsibility team #LI-EL1

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.